RETENTION AGENT
RETENTION AGENT
Posted on :
01-05-2025
Employer Active
1 Vacancy
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Job Description
Job Description: Retention Agents
Location: Cyprus
Position: Retention Agent
Languages Required: English
About our Client:
Our client is a dynamic and rapidly growing company dedicated to delivering exceptional customer experiences. As we expand our team in Cyprus we are excited to welcome passionate individuals from all backgrounds.
Key Responsibilities:
- Customer Engagement: Interact with customers to understand their needs and provide tailored solutions to enhance their experience.
- Relationship Building: Foster strong relationships with clients to encourage loyalty and retention.
- Problem Solving: Address customer inquiries and resolve issues promptly and effectively.
- Feedback Collection: Gather insights from customers to identify areas for improvement and enhance service quality.
- Performance Tracking: Monitor customer interactions and report on retention metrics.
Qualifications:
- Language Proficiency: Fluent in English
- Communication Skills: Excellent verbal and written communication skills.
- CustomerOriented: Strong focus on customer satisfaction and ability to empathize with clients.
- Team Player: Ability to work collaboratively in a dynamic team environment.
What We Offer:
- Competitive Salary: Attractive compensation with performancebased bonuses.
- Career Growth: Opportunities for professional development and career advancement within the company.
- Vibrant Work Environment: Join a supportive and diverse team in a beautiful location.
Employment Type
Full Time
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