DC Operations Manager
DC Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
With a career at The Home Depot you can be yourself and also be part of something bigger.
Position Purpose:The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The DC Operations Manager may be responsible for the supervision of one or more of the following: Inbound Operations (Unloading and Receiving) Warehouse Operations (PickPack BreakPack) Outbound Operations (Loading) Transportation Operations (Yard Carrier Relations) and/or Office Operations (e.g. Transportation Coordinators Customer Service Associates General Office Associates). The DC Operations Manager works with the General Manager or DC Assistant General Manager to develop strategies and objectives to maximizing productivity and leverage expenses for the Home Depot distribution center. DC Operations Managers must analyze trends solve problems and motivate and develop themselves and associates in order to maximize contribution to the DC success typically manages through several Supervisors to achieve results from a large number of hourly associates.
Key Responsibilities:
- 20 Managing to ensure operational excellence in all warehouse areas efficient operations of warehouse management system(s) and related equipment inventory is received appropriately and efficiently and safely processed in the warehouse proper layout of warehouse and product placement and proper maintenance and organization of all warehouse areas so that its appearance is conducive to creating a perfect load for our Stores and Customers
- 20 Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods procedures controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.
- 15 Assists GM and/or AGM with the DCs financial operational people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall costtoserve; leads associates and peers to anticipate and solve problems and plan for upcoming events seasonal changes etc. Depending on DC may assist in management of 3PL provider to ensure optimal performance and metrics are achieved.
- 15 Coaches trains and develops Associates informally and through formal training programs providing both informal (e.g. onfloor coaching) and formal (e.g. written evaluation) job performance based feedback. Maintains a union free work environment by creating an employeecentered work place that demonstrates care and concern for all Associates.
- 15 Ensures a culture of safety throughout the organization by following Home Depot safety policies and procedures monitor DC safety physical security and operational metrics on a daily weekly and monthly basis
- 15 Depending on need may work with the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads review transportation carrier performance with transportation Associates
Direct Manager/Direct Reports:
- Reports to DC General Manager I/II or Assistant General Manager
- Accountable for direct supervision of the work activities of others. In addition to personnel issues including selection termination performance appraisal and professional development of subordinates.
Travel Requirements:
- Typically requires overnight travel less than 10 of the time.
Physical Requirements:
- Requires intermittent periods during which continuous physical exertion is required such as walking standing stooping climbing lifting material or equipment some of which may be heavy or awkward.
Working Conditions:
- Typically in a comfortable environment but with regular exposure to factors such as temperature extremes moving machinery loud noise and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
Minimum Qualifications:
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
Preferred Qualifications:
- Bachelors Degree concentrating in Operations Management Business or Supply Chain
- Proficiency in Microsoft Outlook Word and Excel software applications
- Previous change management experience (driving influencing and inspiring change through communication at all impacted levels).
- Ability to work a flexible schedule. Ability to be oncall at various times.. Must be able to work weekends and holidays.
- Must be open to relocation. Because of the nature of Retail Distribution your flexibility to relocate will translate into increased opportunities for advancement.
Minimum Education:
- The knowledge skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
- No additional education
Minimum Years of Work Experience:
- 2
Preferred Years of Work Experience:
- No additional years of experience
Minimum Leadership Experience:
- None
Preferred Leadership Experience:
- None
Certifications:
- None
Competencies:
- Acts with Integrity: Demonstrates responsible ethical and honest behavior in all Home Depot roles tasks and responsibilities; models The Home Depot values.
- Problem Solving: Reacts quickly and appropriately to problems in the DC; followsup in a timely manner to issues not immediately resolvable; ties all loose ends.
- Customer Driven: Creates a customerfocused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer.
- Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately.
- Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience.
- Plans Strategically: Demonstrates the ability to determine goals direction and action steps necessary to maximize shortterm and longterm.
- GroundEngaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them.
- Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization.
- Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates.
- Stress Tolerance: Maintains a positive attitude; maintains a high volume high quality workload under demanding conditions (e.g. short time frame).
- Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard.
Required Experience:
Manager
Employment Type
Full-Time
