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1 Vacancy
Job Description
maman is a french bakery caf and leading lifestyle brand founded in 2014 by owners elisa marshall & benjamin sormonte with locations across north america and canada. inspired by family traditions and the highest quality ingredients maman offers a selection of delicious baked goods including their famous nutty chocolate chip cookie coffee fresh breakfast and lunch optionsspanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements theyre able to help celebrate customers & make new beautiful memories. in september 2021 maman founderselisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook.
Were looking for a server/runnerto join our team! Our ideal candidate is passionate about food beverages and welcoming customers through our doors. You love cookies are always ready to lend a helping hand to a colleague& you dont take yourself too seriously. When you join our team youll be responsible for providing a friendly helpful and responsive level of service to all of our guests. You are able to speak authentically about who we are and every item on our food and beverage menu.You will be based at any of the mamans. Is one particularly close to home Let us know when you come in for an interview and we will do our best to accommodate!
What youll do:
- Take ownership of the cafe spaces aesthetics
- During the week you will run orders to tables buss items back to the BOH space replenish our water & cutlery stations etc.
- During the weekends you will set tables take orders from customers upsell & encourage guests to try our best selling items etc.
- Ensure return visitors and foster relationships with regulars through warm hospitality and impeccable service; develop oneonone rapport with returning guests
- Navigate the Toast POS system to accurately ring up customers orders
- Make decisions based on ensuring happiness for the guests the team and the company while maximizing profitability
- Always keep an eye out for dirty cups napkins that fell to the ground the cleanliness of our restrooms
- Investigate and resolve any guest concerns
- Assist with restocking at the end of your shift team work is the best work set your colleagues up for success
What were looking for:
- You have serving experience and are an experienced front of house professional with a sweet tooth for cookies
- Hospitality is your passion you make a point of keeping up with the latest industry trends
- Quality aesthetics & top notch customer experience is a nonnegotiable for you
- You make people feel goodyour team and guests alike
- You work positively and collaboratively to achieve the highest standards of delivery
- You learn quickly multitasking comes naturally to you and you are able to adapt to mamans unique culture
- Smart no ego upbeat friendly & efficiency oriented
- Work a flexible schedule that will include weekends holidays and special events
- If we get stuck in an elevator together youll a joke and well laugh along the way
- Big plus if you have barista experience
Whats in it for you:
- Join a fastgrowing company committed to not just serving the best cookies & coffees but building a national brand
- Competitive salary healthcare & sweet perks for always going the extra mile and living our values
- Training to get you settled into your role learning opportunities to broaden your skill set that help you thrive at work
- Great opportunity to progress with maman internal mobility and growth will be encouraged when possible
Keep in mind that maman is growing and developing everyday. We all do a little bit of everything & like to roll our sleeves up and get our hands dirty to help a colleague out.
We are looking for awesome hardworking people now that are all about creating the most memorable experience for every single maman customer.
Please send you resume to the below email in aPDF format and include a few words as to what made you want to reach out to the maman team and why you think youll be the best fit.
Thank you for your interest in maman and look forward to chatting with all of you cookie monsters!
Employment Type
Full-Time
