Director of Consumer Services
Director of Consumer Services
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Job Description
Introduction
The Office of Financial Regulation is Marylands consumer financial protection agency and financial services regulator. The Office ensures that regulated financial institutions and businesses treat Maryland consumers fairly operate safely and soundly and comply with applicable laws and regulations. The industries regulated by the Office include mortgage lenders and loan servicers vehicle financing and sales financing companies personal loan and installment lenders debt collection and debt management agencies money transmission and check cashing services Maryland statechartered banks and credit unions student loan servicing companies and more. Learn about the Office at are acceptable as additional information howeverthe application must be completed or it will be subject to rejection.
GRADE
LOCATION OF POSITION
100 S. Charles Street Baltimore MD 21201
Main Purpose of Job
POSITION DUTIES
MINIMUM QUALIFICATIONS
Experience:Nine years of experience five years of experience examining or auditing the accounts records and business practices of nondepository financial institutions or in managerial or professional work in the financial services consumer loan sales financeinstallment loan mortgage lenders collection agencies checkcashiers money transmitters debt management and/or lawenforcement industries and four years of additional regulatory managerial or professional experience in the financial services industry consumer credit industry mortgage lending industry accounting or auditing work or State or federal regulatory experience in the above industries.
Notes:
1. Candidates may substitute the possession of a Bachelors degree from an accredited college or university including or supplemented by a total of 24 credit hours in business administration finance economics law criminal justice or accounting and five years of experience examining or auditing the accounts records and business practices of nondepository financial institutions or in managerial or professional work in the financial services consumer loan sales finance installment loan mortgage lenders collection agencies check cashiers money transmitters debt management and/or law enforcement industries for the required experience. These credit hours must include a minimum of 6 credit hours in either accounting or auditing.
2. Candidates may substitute the possession of a Juris Doctor degree from an accredited law school a certificate as a Certified Public Accountant or a Masters degree in business administration or accounting from an accredited college or universityfor one year of the required experience.
3. Candidates may substitute U.S. Armed Forces military serviceexperience as a commissioned officer in logistics specialist classifications or administrative support specialty codes in the financial management or auditing fields of work on a yearforyear basis for the required experience.
DESIRED OR PREFERRED QUALIFICATIONS
LICENSES REGISTRATIONS AND CERTIFICATIONS
SPECIAL REQUIREMENTS
All candidates are subject to a background check against filesmaintained by the Division of Unemployment Insurance (LABOR/DUI) to determinewhether any monies are owed to LABOR/DUI as a result of unemploymentoverpayment/fraud. Any unpaid debt may have an impact on whether or not acandidate is offered employment.
SELECTION PROCESS
Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing will not consider information submitted after this candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on theeligible (employment) list for at least one year.
All information concerning the qualifications including any requireddocumentation (diploma transcript certificate etc. must be submitted andreceived by the closing date. Information submitted after this date will not beconsidered.
For positions that require Bachelor/Master Degree etc:
For education obtained outside the U.S. a copy of the equivalentAmerican education as determined by a foreign credential evaluation servicemust be provided prior to hire. For further information you may callInternational Consultants of Delaware World EducationServices .
EXAMINATION PROCESS
Theexamination for this recruitment will be an evaluation and rating of theinformation provided on your application. Therefore it is essential that theapplication is filled out completely and accurately listing all relevanteducation and experience addressing the specific qualifications shown aboveand submitting any required documentation (diploma transcript certificationlicense etc.. Please include clear detailed and specific information on yourapplication regarding experience qualifications related to the minimumqualifications desired and/or selective qualifications of the position.
The assessment may consist of a rating of your education training and experience related to the requirements of the is important that you provide complete and accurate information on your report all experience and education that is related to this position.
BENEFITS
FURTHER INSTRUCTIONS
The online application is STRONGLY preferred. However if you areunable to apply online or having difficulty with your login or passwordplease contact DBMs Helpdesk directly at:00 AM to 5:00 PMdaily except for holidays and weekends). After business hours please submitan email request to . If you encounterdifficulty attaching required or optional documentation you may submit viamail or deliver in person. Please be sure to include your name identificationnumber (Easy ID# and job announcement number on any documentation to ensuretimely processing.
We thank our Veterans for their service to our country and encouragethem to apply. If you are seeking veterans preference please submit a copy ofyour DD214.
The paper application must be received by 5 pm close of business onthe closing date for the recruitment no postmarks will be accepted. Incorrectapplication forms will not be accepted.
PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Completed applications required documentation and any requiredaddendums may be mailed to:
Maryland Department of Labor/ Office of Administration
Attn: Jasmine Hubbard
100 S. Charles Street 5th Floor
Baltimore MD 21201
For additional information please contact Jasmine Hubbard ator via email
The MD State Application Form can be found online
Maryland Department of Labor is an equal opportunity employer. It isthe policy of LABOR that all persons have equal opportunity and access toemployment opportunities services and facilities without regard to racereligion color sex age national origin or ancestry marital statusparental status sexual orientation disability or veteran status.
Required Experience:
Director
Employment Type
Full-Time
