Employment: Remote Contractor
Company Base: US
Hours of Work: GY 40hrs/week
Shift: Monday through Friday 8AM to 5PM EST
Location: PH Permanent WFH
Workstation: Equipment Provided
Benefits:
- 13th Month Pay
- Competitive Salary (USD Based)
- Permanent WFH
- Professional Growth and Training
- Supportive Work Environment
GENERAL DESCRIPTION:
As the Billing Analyst you will oversee the endtoend invoicing process to ensure accurate and timely invoicing payment collection and application. You will collaborate crossfunctionally to provide an exceptional client experience for our customers and internal stakeholders.
Strong communication skills and meticulous attention to detail are desirable and essential for successfully managing multidepartmental tasks in a fastpaced environment.
RESPONSIBILITIES AND DUTIES:
- Ensure that invoices accurately reflect contract terms and conditions agreed to by the organization and comply with governmental rules and regulations
- Investigate and resolve billing discrepancies and errors
- Recommends improvements to the invoicing process
- May monitor customer accounts for timely payments and provide reports to management on overdue accounts
- Runs reports for management and conducts research to aid in the investigation of invoicing discrepancies and errors
- Responsible for responding to customer inquiries regarding invoices
- Collaborate with key business partners to move forward key initiatives and improvements
- Special projects as assigned
SPECIFIC SKILLS:
- 2 years of experience in invoicing accounting or related fields
- Intermediate to Proficient Excel skills required
- Ability to interpret contract terms and conditions and identify challenges as it relates to invoicing
- Microsoft Office experience required
SOFT SKILLS:
- Strong verbal and written English communication and interpersonal skills required
- Demonstrated ability to prioritize work and manage multiple projects concurrently
- Ability to work independently
Certifications:
- Bachelors Degree in a related area or equivalent combination of education and experience
Good to have:
- Experience with Connectwise
- Experience with the US IT industry or US client support
Benefits:
- 13th Month Pay
- Competitive Salary (USD Based)
- Permanent WFH
- Professional Growth and Training
- Supportive Work Environment