French Customer Support Specialist in Porto
French Customer Support Specialist in Porto
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Job Description
Launch Your Journey as a Customer Success Specialist!
Become part of a vibrant team where innovation collaboration and agility are the keys to thriving in a dynamic fastpaced environment. If youre ready to elevate your career this is your chance!
Role Overview:
As a Customer Success Specialist youll serve as the goto contact for clients ensuring smooth communication and efficient issue resolution. Your personalized approach will reinforce our commitment to toptier support.
Key Responsibilities:
- Client Engagement: Respond to inquiries via phone chat and email with professionalism and care
- Customized Solutions: Identify unique needs and provide tailored effective resolutions
- Team Collaboration: Partner with teammates to enhance the overall customer experience
- Record Keeping: Ensure accurate uptodate client data for smooth operations
- Service Excellence: Build strong client relationships through trust consistency and quality service
Requirements:
- Proficiency in French (C2 level)
- Proficiency in English (B2 level)
- EU citizenship or a Portuguese residency card
- At least one year of experience in Customer Support or a related role.
- Strong analytical leadership and communication abilities
- Desire to learn and advance in the field
Why join us:
- Competitive Salary: Your expertise and dedication are rewarded
- Language Bonus: Additional rewards for your language proficiency
- Meal Allowance: Daily support during your work hours
- Health & Life Insurance: Comprehensive benefits for your wellbeing
- Collaborative Team: Be part of a communicative and supportive work environment
- Relocation Assistance: Smooth transition support for your move
- Onsite Work Environment: Be part of a supportive and communicative team
Ready to Take Your Career to the Next Level Apply now and be a key player in delivering outstanding customer experiences while advancing your career!
Employment Type
Full Time
