Lead Duty Manager
Lead Duty Manager
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Job Description
Working for a good company company
Are you a handson leader with a passion for operational excellence a sharp commercial mindset and the drive to elevate guest experiences to new heights
Zoku provides a base for travelers who want to live in a city for between a few days and a few months. Were a new type of hotel offering a relaxed place to stay cowork and socialize while wiring residents into the local scene. Join an international team of driven proactive and funloving Zokus who all have one thing in common: a passion for connecting people.
TELL ME MORE
As our Operations Manager (for the reception the bar and the restaurant) youll lead the charge in ensuring Zoku runs like a welloiled machine. With a strong focus on creating unforgettable guest experiences and nurturing team engagement youll oversee operations with a handson approach that ensures results.
Youll be the driving force behind Zokus unique value proposition optimizing lean processes and coaching the local team to achieve excellence. Leading by example youll inspire consistency professionalism and enthusiasm at every turn.
WHAT WILL YOU DO
No two days look the same as a Operations Manager but heres a glimpse of what you can expect:
Developing your team: With a keen interest in training and talent development you will ensure that rigorous knowhow is maintained at the various sales outlets. You will be responsible for implementing and monitoring processes with the 9 sidekicks (multiskilled employees) and 4 duties (multiskilled managers).
Create exceptional guest experiences: Rollup your sleeves and work alongside the team to ensure every guest leaves with a story to tell. Youll embody Zokus values setting the tone for our communitydriven culture and inspiring others to do the same.
Operational excellence: Lead manage and mentor your team to nurture an environment where everyone performs at their best at the bar the restaurant or the reception. Youre not just a leaderyoure a doer stepping in wherever needed to keep operations running smoothly. Your clear communication with all departments ensures high standards and maximum efficiency.
Stay organized and on top of it all: From PMS and POS systems to supplier management and SOPs youve got it covered. You keep everything running efficiently.
WHATS IN IT FOR YOU
- A competitive salary between 3 200 and 3 500 in accordance with experience and knowhow.
- A status of cadre for you to organize your days depending on the activity and the needs of your team.
- Cool benefits like various discounts and friends & family rates at all Zoku locations.
- The best staff meals enjoyed in our 8th floor Social Spaces overlooking the city.
- Exciting training opportunities and fun events throughout the year to celebrate achievements and milestones.
- A job at one of the 25 coolest hotels in the world that feels like a second home and is purposedriven.
- A fun multinational company with colleagues from across the globe to meet learn and grow alongside.
Job requirements
WE LOVE PEOPLE WHO
- Bring solid experience in the (inter)national hotel or shortstay sector and understand its unique challenges and opportunities.
- Are rigorous in training and monitoring a team to ensure constant operational excellence.
- Are approachable empathetic and a natural relationship builder who lifts the energy on the work floor.
- Have a handson approach that drives results and sets the tone for your team.
- Are familiar with local hotel laws and regulations and ensure compliance.
- Lead by example motivating your team to deliver topnotch results in a way that energizes and inspires.
- Are always looking for ways to improve optimize and innovate striving for nothing less than outstanding.
- Have a proven track record of success bringing creative actionable ideas to take guest satisfaction to new heights.
- Are a pro at multitasking keeping a cool head while leading with a warm heart.
A FEW MUST HAVES
- You bring at least 3 years of leadership experience in the international hotel industry ideally as an (assistant) Operations Manager or department lead.
- You speak fluent French & English other languages are a plus!
- You are an EU resident or have a valid French working permit.
- You are fully flexible as there wont be fixed working days/hours.
- Youre eager to commit to a fulltime role where your passion for hospitality can shine.
Details
- Paris France
All done!
Your application has been successfully submitted!
Required Experience:
Manager
Employment Type
Full-Time
