Program Assistant for Mental Health Agency
Program Assistant for Mental Health Agency
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Job Description
Job Details
Job Location: Statesville NC
Position Type: Full time
A Caring Alternative LLC (ACA) is a wellestablished comprehensive care agency providing behavioral health and substance use disorder services to adults adolescents and children in Western North Carolina. The agency was founded on the belief that when people truly care and are willing to go the extra mile we will not only improve lives but we will also create success in the lives of the people we support.
To more about us visit our website at .
Why apply at A Caring Alternative
- We celebrate diversity so bring YOU! We want you to be proud and comfortable to bring your true self and we strive to enhance the value of our work through respectful curiosity of one anothers culture.
- Competitive Payrates! We offer a competitive rate of pay.
- Work related mileage is paid tax free.
- Be a Team Member! As a member of our team we are dedicated to promoting your talents skillset and energies to improve the environment and quality for those we serve. We are in the business of caring and committed to building an organization where our team can grow together by helping others.
- Strong Core Values! Join our valuesbased familyowned company with a culture that we care.
- Flexibility! We work in a team environment and promote flexibility. One of our core values is that our employees have a healthy worklife balance.
- Training! Solid training is provided & paid for by the company. Free CPR First Aid and NPI training. CEUs are available and external training is also paid for by the company.
Benefits!We offer a comprehensive benefits package for full time employees.
- Company laptop provided for most positions
- 401(k) & Roth retirement plans
- Company matching 401(k) & Roth
- 11 paid holidays
- Direct deposit
- Paid Time Off accrual begins upon hire 100 hours first year
- Major medical dental & vision insurance plus 16 hours paid sick time after 60 days
- Company paid Life Insurance policy
- Short term & longterm insurance available
- Employee Assistance Program for free financial emotional & legal help
Summary & Responsibilities
The primary function of this officebased position is to organize coordinate and monitor all nonclinical operations of the ACT Team and provide a range of supports to the team. ACTT is a team dedicated to reducing and eliminating the symptoms of severe mental illness and to enhance the individuals quality of life.
Job Duties include:
- Answer the telephone and greet the public
- Take incoming calls regarding referrals and disseminate to the Intake Coordinator
- Manage medical records
- Enter and track team performance and individual outcome data as well as running reports on such data
- Track authorization forms
- Verify units authorized and dates
- Enter Authorizations into the electronic medical records system
- Link medical records requested by authorized vendors (i.e. hospitals MCO etc)
- Assist business office in tracking denials
Basic Requirements:
- Ability to perform tasks on the computer including working with Microsoft 360 Excel Word and other basic programs.
- Valid drivers license auto insurance coverage and reliable transportation
- Pass criminal background check and other regulatory checks
- Provide proof of your education
Education and Experience Required:
- High School Diploma or equivalent.
- One year of professional experience.
- Exceptional written oral interpersonal and organizational skills.
A Caring Alternative LLC is a CARF accredited service provider with facilities in Asheville Hickory Marion aStatesville nd Morganton NC. A Caring Alternative LLC is CABHA certified and a Trauma Informed Agency. We provide an array of services to Alexander Buncombe Burke Catawba Caldwell Iredell McDowell and Mitchell counties which consist of Assertive Community Treatment Team Community Support Team Day Treatment Integrated Care Intensive InHome Medication Management Outpatient Therapy and Therapeutic Foster Care.
We are an equal opportunity employer.
Required Experience:
Senior IC
Employment Type
Full-Time
