Service Support Director
Service Support Director
Posted on :
01-05-2025
Employer Active
1 Vacancy
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Job Description
Job Description
Are you a dynamic operations specialist ready to take on a highimpact role Do you thrive on driving innovation leading large teams and shaping strategies that deliver exceptional service If so we want to hear from you!
What youll be doing:
- Spearheading shared service functions supporting key business lines.
- Driving operational excellence in areas like claims processing Health & Safety and network optimization.
- Leading and mentoring highperforming teams creating a culture of engagement and success.
- Managing a 300m budget identifying efficiencies and ensuring compliance across operations.
- Collaborating with senior leaders on strategic initiatives and contributing to key governance forums.
Whats in it for you
- A pivotal role in a wellestablished organisation with the chance to lead transformative initiatives.
- The opportunity to directly impact customer satisfaction and business growth.
- A competitive salary and the chance to manage highprofile budgets and projects.
- A platform to showcase your leadership in a collaborative innovative environment.
What youll need to succeed:
- 5 years in senior operational leadership managing large teams and complex processes.
- A proven track record of delivering innovation process improvements and successful change management.
- Strong financial expertise with experience in managing significant budgets and delivering cost optimizations.
- Outstanding leadership and relationshipbuilding skills with a knack for inspiring teams and influencing stakeholders.
- Familiarity with cuttingedge tools and methodologies like robotic process automation and capacity planning.
Required Experience:
Director
Employment Type
Full-Time
Key Skills
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