Park Ranger

Park Ranger

Job Summary:

HSS Park Ranger position at Peppa Pig Theme Park Dallas Fort Worth will oversee the daytoday duties of the Park Rangers. The HSS Park Ranger reports to the Park Ranger Lead and maintains a safe and secure environment for guests and employees through the effective implementation of all safety and security procedures. The HSS Park Ranger is proactive in all loss control programs and puts strict emphasis on health and wellbeing.

Key Responsibilities:

• Ability to collaborate with all departments to ensure the smooth running of daytoday operations ensuring excellent guest experiences.
• Ensures of HSS tasks to achieve park and department health and safety targets.
• Working with our Guests Patrons Visitors and Contractors to ensure compliance and a positive guest experience.
• Securing facilities equipment and other assets to prevent loss and/or damage.
• Patrolling all areas and maintaining the surroundings.
• Assisted all departments in safety and guest servicefocused efforts.
• Checking bags and granting/refusing guest admission depending on whether contraband is found.
• Managing the Propertys lost & found and logging it into a tracking system to ensure the safe return to guests.
• Monitoring surveillance equipment (CCTV) access and exit points to prevent loss of assets and unauthorized access to the property.
• Inspecting buildings and equipment in line with Department and Park policies and procedures.
• Preventing loss and damage by responding to emergencies reporting irregularities and enforcing Park policies and procedures.
• Assisting in investigations completing thorough typed written incident reports by recording observations information occurrences and surveillance activitiesinterviewing witnesses and obtaining photographs.
• Dispatching and responding to radio calls in the park for security and medicalrelated needs and emergencies.
• Assisting with monthly audits and inspections of Park fire extinguishers and emergency lighting.
• Maintaining professional relationships with law enforcement and emergency response personnel.
• Being ready to answer a large portion of first aidrelated calls such as slips trips and falls while handling HIPAAsensitive medical information with the utmost care.
• Strong emotional intelligence and the ability to relate to people especially families and young children. Some of these children will have special needs.
• Deescalate volatile situations and gain compliance of unruly individuals.
• Follow all directions of Leads Supervisors Senior Leadership and Department Heads.
• The above list is not exclusive or exhaustive and may require undertaking such tasks as may reasonably be expected within the scope and grading of the role.
• Perform other duties as assigned

Education and Experience:

• A High School or General Education Diploma (GED) is required.
• Requires the ability to successfully complete CPR AED and Basic First Aid training.

Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting global organization.

• Flexible hours.
• 30 discount in the retail store.
• Merlin Magic Pass which gives you free admission to Merlin attractions worldwide.
• Competitive 401K.
• Discounts through the Merlin Marketplace Website on almost anything you buy online.
• FUN working environment and much more!

About Us:

Merlin Entertainments is a global leader in locationbased family entertainment. As one of the worlds largest attraction operators we create and deliver memorable immersive brand experiences for our millions of guests. We put all our energy into creating magical memories for our guests. With 67 million visitors every year thats a lot of unforgettable moments.

Everyone Matters at Merlin:

We want to ensure that everyone can perform their best at interview so if you have any additional requirements due to ill health or adisability please contact our friendly team to have a discussion. You can get in contact at