Patient Care Coordinator IV Medical Assistant Pleasanton Infusion 10 Days 08-HR

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• Their responsibilities include but are not limited to:
• Medical Transcription and Documentation: Capture providerdirected patient history including present illness (HPI) past medical history (PMH) family and/or social history and physical examination (PE). Document pertinent positives and negatives accurately.
• Medical Records Coordination: Assist providers by gathering and reviewing relevant information from nurses notes EMS reports referral notes from other healthcare facilities and prior hospital records such as admission notes discharge summaries and operative/procedure notes.
• Test Results Recording: Document procedures and results of laboratory tests and radiographic images efficiently and accurately.
• Patient Flow Management: Collaborate with the care team to ensure efficient patient flow including patient transport coordination exam room allocations and emergency responses.
• Team Mentorship: Serve as a mentor to new PCC staff and support and guide all team members.
• Additional Duties: Fulfill higherfunctioning duties as defined by the department.
• Workforce Health and wellness: Collaborate with interentity leaders to maintain and enhance an effective
• transitional return to work (TRTW) infrastructure including a matching system for healthcare personnel in the TRTW program and departments with operational needs.
• Ambulatory Multispecialty: Auditing PCC charts
• Allergy Asthma Immunodeficiency Clinic: N/A
• Anesthesia: Authority to alter providers Schedule (must be signed off by SL Exec Dir to be qualified for level IV)
• Gynecology: Collaborate and attend gyn division meetings to report out about PCC challenges improvements etc.

• High School Diploma or GED equivalent AND Medical Assistant Certification through a certifying organization approved by the Medical Board of California.
• All current SHC Patient Care Coordinators IVs as of 9/29/2024 must obtain CMA by 12/31/2025.
• Inlieu of CMA an Athletic Trainer certificate is acceptable.

• At least six years of overall experience (Including external experience).

• All levels require possession of knowledge skills and abilities (job competencies) sufficient to function effectively at the level to which assigned.
• Knowledge of and ability to use and apply medical terminology in performing his/her duties.
• Knowledge of coding and billing regulations.
• Knowledge of computer systems and software used in functional area.
• Ability to speak and write effectively at a level appropriate for the job.
• Ability to solve problems and identify solutions.
• Ability to demonstrate customer service skills in interactions with all patients families and staff including high volume and stressful situations.
• Ability to work independently as well as an integral part of the patient care team.
• Ability to follow instructions and standard operating procedures.
• Demonstrated familiarity knowledge and understanding of home health practice care coordination clinical care skills.
• Ability to demonstrate business communication skills including speak and write effectively at a level appropriate for the job (including legible penmanship/handwriting knowledge of grammar and syntax and ability to write clear and concise clinical reports)
• Ability to learn and grasp and update clinical knowledge on a regular basis (through HealthStream classes continuing education and other work related courses and training) to adapt to an ever changing healthcare environment.
• Ability to learn and understand population health and disease population concepts and practices; inventory methods and practices; motivation learning; customer relationships service concepts and practices.

• BLS Basic Life Support required .
• CMA Certified Or Registered Medical Assistant required .

• Know Me: Anticipate my needs and status to deliver effective care
• Show Me the Way: Guide and prompt my actions to arrive at better outcomes and better health
• Coordinate for Me: Own the complexity of my care through coordination

Equal Opportunity Employer Stanford Health Care (SHC) strongly values diversity and is committed to equal opportunity and nondiscrimination inall ofits policies and practices including the area of employment. Accordingly SHC does not discriminate against any person on the basis of race color sex sexual orientation or gender identity and/or expression religion age national or ethnic origin political beliefs marital status medical condition genetic information veteran status or disability or the perception of any of the above. People of all genders members of all racial and ethnic groups people with disabilities and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements.

The salary of the finalist selected for this role will be set based on a variety of factors including but not limited to internal equity experience education specialty and training. This pay scale is not a promise of a particular wage.