The Alexa Americas team is looking for a Senior Business Intelligence Engineer to lead our business intelligence projects including analyzing and delivering actionable insights to drive customer engagement and satisfaction while supporting the growth of our business. A successful candidate will be able to partner effectively with both business and technical teams across a variety of global stakeholders in a fastpaced environment. They will be an expert in SQL/ETL and data manipulation with a proven track record of connecting data insights to business impact. They will be able to present analytical results and insights to senior leadership using multiple methods including written summaries and visualization/reporting tools such as Tableau. The candidate will also have an eye for optimization and automation in reporting.
Key job responsibilities Interface with internal business customers to gather data and metrics requirements. Own the design development and maintenance of ongoing metrics and reporting to deliver key business insights to our country teams across the Americas. Lead new and ambiguous business projects from start to finish with the ability to manage analyze and communicate results to senior leadership Respond to all business report requests from country teams and create dashboards where possible to automate responses. Own and perform individual deep dive analyses on our customers including communicating results and implications to business leaders Recognize and adopt best practices in reporting and analysis: data integrity test design analysis validation and documentation always insisting on the highest standards. Mentor junior Business Intelligence Engineers.
About the team The Alexa Americas team defines delivers and create Alexa experiences based on customer needs; including both consumer and enterprise customers. The team drives engagement manages local content and Alexas local personality support device and feature launches and set priorities to improve quality for customers across device types (Echo Fire TV Alexa Builtin and Mobile).
10 years of professional or military experience 5 years of SQL experience Experience programming to extract transform and clean large (multiTB) data sets Experience with theory and practice of design of experiments and statistical analysis of results Experience in scripting for automation (e.g. Python) and advanced SQL skills. Experience building measures and metrics and developing reporting solutions Experience working directly with business stakeholders to translate between data and business needs.
Experience managing analyzing and communicating results to senior leadership Masters degree in statistics data science or an equivalent quantitative field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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