Senior SMS Infrastructure Administrator
Senior SMS Infrastructure Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
HealthPartners is currently hiring a Senior SMS Infrastructure Administrator. The administrator has a pivotal role that significantly influences support application delivery and patch compliance. This position is responsible for performing both software and hardware maintenance managing patches and upgrading firmware. Additionally this role maintains desktop documentation and hardware asset inventories.
A key responsibility of the administrator is to conduct impact and risk analysis for software and hardware releases ensuring thorough testing and assessment are completed before any enterprisewide deployment.
The SMS Infrastructure Senior reports to the Manager of Infrastructure Deployment Services and will be part of a team of eight which includes a QA Manager SMS Administrators Engineers and an Analyst.
Required Qualifications:
- 4year college degree or equivalent experience
- 4 years experience performing Client Service Administration
- 6 years of IT experience
- Strong experience providing excellent IT services within IT and to business partners.
- Strong experience with word processing email and Microsoft tools
- Experience calculating capacity needs.
- Basic network knowledge
- Effective communication skills with technical and nontechnical subjects
- Experience writing technical documentation.
- Good analysis and critical thinking skills.
- Strong understanding of macOS Windows Operating Systems and servers
- General understanding of server administration
- Experience performing disaster recovery testing and plan documentation.
- Overall understanding of IT infrastructure
- General understanding of Service Administration
- Able to be on call 24 x7.
Preferred Qualifications:
- Microsoft 365 administration including Intune and MS Graph API
- PowerShell scripting experience
- ServiceNow ticketing system experience.
- Jamf management experience
- Entra directory management experience
Hours/Location:
- MF; Days 8am5pm)
- Oncall rotation that occurs once every six 6 weeks
Responsibilities:
- Designs develops and tests LAN hardware and software for deployment.
- Performs application and hardware upgrades releases and new development with the LAN.
- Develops scripts to automate systems tasks within the LAN.
- Manages patch management processes for operating systems.
- Creates monitors and maintains SMS queries inventory tracking and reports.
- Owns any directories/data associated within Systems Management and maintains the integration of that data/directory with other applications or operating systems.
- Monitors and maintains IS&Ts asset inventory documentation inventory and server applications.
- Creates ad hoc reports regarding application deployment enterprise wide; ensuring the appropriate standards and versions are released.
- Provides analysis for the integration of upgrades releases and recent technologies into the HealthPartners network.
- Develops risk analysis to ensure effective efficient and security application deployment upgrades and releases.
- Partners with vendors to ensure appropriate service analysis and testing.
- Adjusts and customizes client server test environments to ensure effective deployment of enterprise workstation changes.
- Creates tests and implements technical documentation.
- Updates and maintains disaster recovery plans.
- Maintains awareness of the latest developments in key areas of responsibility and brings forward opportunities that might benefit the organization.
- Performs other duties as assigned.
Required Experience:
Senior IC
Employment Type
Unclear
