FT AM Front Desk Agent
FT AM Front Desk Agent
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Job Description
What will it be like to work for Hilton
DoubleTree by Hilton understands that doing the little things well means everything. It all starts with a warm chocolate chip cookie welcome. And yet the experience is far from cookiecutter. The hotels are interesting unique properties in great locations and serve as the antidote to impersonal vacations meetings and events. Our guests stay with us because they know theyll enjoy an experience they truly value at a competitive price. At DoubleTree by Hilton we provide the simple acts of care and thoughtfulness that make the traveler feel human again. Our hotels mark the end of travels challenges and the beginning of a restful stay.
DoubleTree by Hilton is one of Hiltons ten marketleading brands. For more information visit .
If you appreciate the little things and enjoy creating exceptional experiences you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton.
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
HHospitality Were passionate about delivering exceptional guest experiences.
IIntegrity We do the right thing all the time.
LLeadership Were leaders in our industry and in our communities.
TTeamwork Were team players in everything we do.
OOwnership Were the owners of our actions and decisions.
NNow We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
EOE/AA/Disabled/Veteran
$600 hiring bonus (some exclusion apply)
Come join the:
# Best Workplace in the World
#2 Best Company in the US &
#1 Best Company for Women
according toBest Companies to Work !
A Front Desk Agent is responsible for checking in and checking out guests in the hotels continuing effort to deliver outstanding guest service. This is a AM shift and availability must include weekends and holidays. A clean driving record is required due to the need of potentially driving our airport shuttle. Range of pay is $15.51 19.56.
What will I be doing
Specifically you would be responsible for performing the following tasks to the highest standards:
- AssistFront Office leadership with the checking in and checking out of guests.
- Respond to guest inquiries and in a timely friendly and efficient manner
- Provide driving and/or walking directions to guests to local destinations
- Ensure a high level of product knowledge of the hotel including but not limited to directions hours of outlet operation hotel services hotel events and local and community events and attractions
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
- Safely drive our airport shuttle as needed
- Provide or obtain accurate information
What benefits will I receive:
Depending upon eligibility a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program which provides reduced hotel room rates at many of our hotels for you and your family plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Health & Welfare benefit plans which includes life insurance. Additional voluntary benefits include longterm disability flexible spending accounts accidental death and dismemberment legal plans voluntary medical benefits and employee stock purchase depending on eligibility. Hilton also offers eligible team members a 401K Savings Plan as well as Employee Assistance and Educational Assistance above information is provided as a highlight of the major benefits offered to most fullteam team members in the United States.
EOE/AA/Disabled/Veterans
Required Experience:
Unclear Seniority
Employment Type
Full-Time
