Dispatcher
Dispatcher
Posted on :
01-05-2025
Employer Active
1 Vacancy
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Job Description
Radiant Plumbing & Air Conditioning
Since 1999 weve been Austins bold and quirky solution for all things plumbing and air conditioning. We dont just stand outwe shine! From memorable service to a funloving company culture were a team that has your back (and yes we mean it). Ready to take your career to the next level Dont let your future swirl down the drainapply today and join the best in the business!
The Good Stuff:
- Medical Dental and Vision Insurance
- Pet Insurance
- Work from home!
- Employee Discounts
- 401k with 4 company match
- PTO Paid Holidays Paid Parental Leave
- Company provided laptop monitor and headset
Our Ideal Candidate:
- Service Titan Experience is a must!
- Experience in the Home Service industry is highly preferred.
- Thrives in a fastpaced environment (i.e.: clock in GOGOGOGO clock out)
- Strong attention to detail.
- Sound critical thinking & problem solving.
- Ingenuity and resourcefulness.
- Superhuman ability to multitask.
- Provides a 5star customer experience.
- An empathetic and upbeat attitude.
- A backbone! Our dispatchers thrive under pressure.
- Driven for excellence.
Job Duties:
- Organize & coordinate daily schedules based on call priority & technician ability
- Dispatch & debrief our technicians
- Monitor performance of service techs
- Communicate with customers in a timely & effective manner
- Understand sales goals & hold team accountable
What you need:
- HS Diploma or GED
- 1 year of dispatch experience preferably dispatching technicians
- Proficiency with Microsoft Office or Google Suite
- Service Titan experience preferred
- High ability to multitask and switch tasks quickly
- Excellent organizational skills
We are Radiant hard to join harder to leave!
Employment Type
Full-Time
Key Skills
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