Customer Requirement Engineer III 18055
Customer Requirement Engineer III 18055
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Job Description
Joining the Metallus team means becoming part of a legacy that dates back over a century. We are an industry leader manufacturing the cleanest steel in the world for companies in the industrial aerospace and defense automotive and energy markets.
This position is eligible for a hybrid work schedule.
Relocation may be offered for this position.
Purpose
The Customer Requirement Professional or Engineer conducts detailed technical assessments of Metallus capability to produce through comprehensive reviews of customers purchase order requirements and requests for quote. Activities include capability evaluations of D365 opportunities the management of technical inquiries transfer order management and ad hoc capability assessments. The Engineer works closely with internal stakeholders including Inside and Outside Sales Customer Relationship Management Product Management Metallurgical Quality Assurance and Manufacturing.
Responsibilities
- Manage D365 opportunities to establish existing vs. new product capability.
- Conduct complete metallurgical dimensional and/or manufacturing analysis of customer inquiries to establish the companys ability to meet the customers specified requirements.
- Assist the organization with ad hoc data capability assessments through the management of the Quotes inbox.
- Evaluate specification requests to ensure all relevant information has been provided. When necessary collaboratively work with relevant groups to gather missing information prior to specification submittal.
- Oversee the inquiry queueing structure to optimizing flow through the inquiry process.
- Perform technical reviews and approvals of ordertoorder transfer requests; including Virtual Mill transfers.
- Manage the technical review of recertification requests track submitted requests and evaluate trends.
- Execute order/item change request to ensure master data integrity.
- Leverage best practices and identify opportunities to drive continuous improvement with an emphasis on process efficiencies knowledge transfer and frontend business applications.
- Engage at all levels of the organization with the ability to work across silos to communicate common goals solicit information and gain consensus and buyin.
Technical Skills
- A basic understanding and knowledge of the technical and metallurgical aspects of all phases of steel operations from melting through finishing.
- Solid communication skills due to the high degree of interaction with marketing operating scheduling and other technical groups.
- Basic knowledge and understanding of the Companys computer information systems due to the information data intensive nature of the position.
- Strong data analysis skills (e.g. MS Access JMP and/or Excel)
- Strong Results Focus
- Strong Customer Focus
Minimum Qualifications
- Associates Degree in EngineeringEngineering Technology Data Analytics or related technical field with at least 2years of experience in steel industry processesand products.
Preferred Qualifications
- Bachelors Degree in EngineeringEngineering Technology Data Analytics or related technical field with at least 2years of experience in steel industry processes and products.
- Masters Degree in EngineeringEngineering Technology Data Analytics or related technical field withexperience in steel industry processes and products preferred.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
Employment Type
Full Time
