AD NPS Process Design Improvement 2 Positions

Band

Level 5

Job Description Summary

This position will be located at the East Hanover NJ site and will not have the ability to be located remotely. This position will require travel as defined by the business (domestic and/ or international).

The Associate Director NPS Process and Design Improvement is responsible for supporting the ongoing evaluation of key NPS programs and processes to ensure successful implementation through partnership with Disease State Teams and external partners. This individual will apply continuous improvement / lean sixsigma management capabilities inclusive of Artificial Intelligence (AI) solutions to key opportunity areas identified across the NPS organization.

Job Description

Key Responsibilities:

• Lead and/or support process improvement projects to achieve reduction in costs improvements in quality and faster throughput/turnaround/cycle times while leveraging AI where applicable
• Support and promote activities that identify all forms of waste and/or inefficiency within PSS enterprise
• Develop and maintain expertlevel knowledge of various methodologies regulations processes timelines and general approach underlying the Companys current and potential products/support services
• Consult with PSS teams and vendors in the development of new product services and processes to employ lean process engineering.
• Support the implementation and refining of pilots and synthesize findings
• Support efforts to drive organization towards metrics for identifying and monitoring process improvement opportunities and project impact
• Partner throughout the organization in matrix relationships to achieve on time high value program/service improvements and to drive operational efficiency.
• Support the development and implementation of process enhancements around technology and performance
• Support the preparation of managementlevel reports to include executive level reporting to support leadership decisions
• Establish effective working relationships with leadership across the organization and work in matrix projects to achieve improvements and results.

Essential Requirements:

• Education: Bachelors degree in a business or qualitative field required or equivalent experience Masters degree in related field preferred
• 8 years experience in process evaluation and improvement; pharmaceutical and patient support services a plus
• Lean Six Sigma Black Belt or Master Black Belt certification
• Change management and project management experience
• Expertise in Six Sigma Tools/Methodologies (Process Mapping FMEA Case Analysis)
• Experience in vendor engagement and process analysis and implementation
• Problemsolving skills and strong interpersonal skills to effectively convey changemanagement needs to colleagues and functions throughout the organization

Desirable Requirements:

• Specialty product/portfolio experience preferred with a strong ability to collaborate and work crossfunctionally within a matrix environment.
• Prior consulting experience in healthcare

The pay range for this position at commencement of employment is expected to be between $132300 and $245700 per year; however while salary ranges are effective from 1/1/25 through 12/31/25 fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further final pay determinations will depend on various factors including but not limited to geographical location experience level knowledge skills and abilities. The total compensation package for this position may also include other elements including a signon bonus restricted stock units and discretionary awards in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation sick time and parental leave) dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired employee will be in an atwill position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an email to calland let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Range

$132300.00 $245700.00

Skills Desired

Agility CrossFunctional Collaboration Customer Engagement Customer Experience Customer Insights Data Analytics Data Strategy Digital Marketing Marketing Strategy Media Campaigns Product Marketing Stakeholder Engagement Stakeholder Management Waterfall Model