Account Manager
Account Manager
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Job Description
Company Overview
Hemocean Outsourcing operates in the Staffing & Recruiting industry coordinating effectively between graduates and companies. With a team of 210 diligent employees Hemocean provides comprehensive training and placement services from entry to toplevel positions yearround. The company is headquartered in Jabalpur Madhya Pradesh and is committed to delivering exceptional service to its clients.
Job Overview
Hemocean Outsourcing is seeking a dynamic Account Manager to join our Jabalpur team on a fulltime basis. The ideal candidate will have up to 6 years of experience and will be responsible for managing key accounts and ensuring client satisfaction. The role requires a midlevel professional who is adept at handling multiple communication channels and proficient in project management tools.
Qualifications and Skills
- Demonstrated experience in key account management account manager or account executive roles (Mandatory skill).
- Proficiency in Salesforce for managing client relationships and tracking sales activities.
- Strong multichannel communication skills to engage with clients via email phone and direct meetings.
- Experience using project management tools to track team activities deadlines and deliverables.
- Ability to work collaboratively in a team environment and contribute to group efforts.
- Excellent analytical skills to understand client needs and present suitable proposals.
- Strong problemsolving abilities to address client concerns and deliver satisfactory solutions.
- Must be detailoriented and able to manage time effectively in handling multiple accounts and tasks.
Roles and Responsibilities
- Manage and develop relationships with key accounts to achieve longterm client satisfaction and retention.
- Act as the primary point of contact for assigned clients ensuring their needs and expectations are met.
- Collaborate with crossfunctional teams to drive new initiatives that improve client experiences.
- Monitor client account performance and develop strategies to optimize account growth and profitability.
- Prepare regular reports on account activities sales forecasts and performance metrics.
- Negotiate contracts and agreements to secure new deals with clients.
- Proactively identify opportunities to upsell or crosssell company services to existing clients.
- Ensure all client interactions are documented and updated in CRM systems for future reference.
Required Experience:
Manager
Employment Type
Full-Time
