Digital Wealth Product Manager
Digital Wealth Product Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location:
4910 Tiedeman Road Brooklyn Ohio 44144At KeyBank we are looking for passionate team members with a desire to innovate and think digital first; your objectives will be focused on building optimal customer experiences by leveraging data and tying it back to a bigger strategic vision enhancing processes and improving the client experience. This is a fast moving highenergy environment where the right individual can make a difference on the client experience.
Team members will be responsible for managing the strategy of multiple key digital projects and/or initiatives simultaneously including strategic direction through . This role provides critical thought leadership to business partners within and across Enterprise Digital teams through specialization in strategy change management risk management or product ownership.
Job Responsibilities
Bring together diverse crossfunctional teams (including business leads user experience design leads product analysts engineers and marketers) to meet established business objectives around digital adoption engagement and customer satisfaction.
Manage significant products and/or programs; direct the efforts of the most significant or business impacting projects/products
Develop new enhancement process improvements based on market insights performance data and voice of the client.
Demonstrated leadership across team; act as a role model from other; coach/ develop team members
Partner and support work of product owners and other team members to build and deliver enhancements to Key Banks mobile and online capabilities.
Initiate and lead projects to implement enhancements and innovation while collaborating closely with marketing technology product partners vendors and internal partners to ensure effective deployment of budget in order to maximize our digital investment.
Demonstrate strategic thinking with the ability to anticipate client needs; sees big picture within business/ product/ capability.
Understand and leverage competitions strategy and market trends; translate to contribute to client strategy and anticipate needs
Translate business goals into digital product concepts and tactical user stories.
Work closely with stakeholders to advise them on how to develop and sustain a business advantage in their space via Key Bank s digital channels.
Maintain and manage multiple and/or changing priorities quickly with flexibility initiative innovation and a team focus to drive success.
Make sound datadriven judgments drawing from both analytical data sources and qualitative data sources.
Use problemsolving skills that help identify isolate and resolve problems and issues in a timely fashion to negate or minimize customer pain points.
Develop close working relationships with other departments in the company as well as external contacts.
Required Qualifications
Bachelors degree in business marketing information systems management or equivalent preferred
Minimum of 5 years of experience in digital business and/or product development
Strong analytical mindset data driven decisioning and insights
Thought leader and familiar with industry competitive analysis
Combination of business depth and technical savvy.
Experience working in a collaborative Agile and datadriven environment.
Digital native with a strong understanding of the digital landscape technologies disrupters and best practices.
Preferred Qualifications
Experience creating innovative digital products and services that drive business results.
Working knowledge and appreciation for usercentered design and digital user experience.
Passionate about leveraging usergenerated data and thirdparty data to create intelligent. software driven customer experiences.
Have a passion to think critically and identify new ways to create positive client centric experiences
Possess a strong mix of quantitative qualitative and problemsolving skills
Ability to think strategically coupled with the ability to drive to
Experience with storytelling curating presentations
Ability to operate in Agile Environment
Ability to build relationships and influence broadly
Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing
Required Experience:
IC
Employment Type
Full-Time
