Front Office Opportunities - New Opening
Front Office Opportunities - New Opening
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Job Description
Additional Information: This hotel is owned and operated by an independent franchisee Criterion Hospitality Limited. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
Join the Opening Team for Europes Largest Moxy Hotel!
Were Hiring: Front Office Manager Duty Managers Guest Service Agents
Get ready to bring your energy creativity and passion for people to Londons most exciting new hotel opening! At Moxy we do things differently were all about thoughtful service fun vibes and creating unforgettable guest experiences.
Were now recruiting for key positions to lead and support the front office operations. If youre spirited handson and love a fastpaced environment we want to hear from you!
The Roles
Front Office Manager
As the Front Office Manager you will lead the daily operations of the front desk driving team performance ensuring smooth checkins and checkouts and delivering Rockstar service. You will be the face of the hotel setting the tone for an energetic and welcoming atmosphere from day one.
Duty Managers
As a Duty Manager youll act as the goto leader during your shift. Youll keep operations running smoothly support the Crew resolve guest issues quickly and thoughtfully and keep the Moxy vibe alive in every corner of the hotel.
Guest Service Agents (Moxy Crew Members)
As a Guest Service Agent youll be at the heart of the action. From welcoming guests and mixing drinks at the bar to creating a buzz in the lobby youll make sure every guest feels like a VIP.
Key Responsibilities
Deliver an exceptional guest journey from arrival to departure.
Bring energy fun and authenticity to every guest interaction.
Lead (or support) the front office team to consistently exceed guest expectations.
Solve problems quickly creatively and with a positive attitude.
Maintain a safe clean and welcoming environment.
Drive loyalty through genuine connections and a true Moxy spirit.
What Were Looking For
Previous hotel experience (Front Office Guest Services or Duty Manager roles).
A proactive handson attitude you love to jump in and make things happen.
Passion for hospitality and creating memorable experiences.
Great communication problemsolving and multitasking skills.
Previous Marriott experience or preopening experience (preferred but not essential).
Confidence to have fun at work while staying professional and guestfocused.
Competitive pay and benefits
This company is an equal opportunity employer.
frnch1
Employment Type
Full-Time
