Dispatcher
Dispatcher
Posted on :
01-05-2025
Employer Active
1 Vacancy
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Job Description
Radiant Plumbing & Air Conditioning: We have been the bright and quirky spot serving Austin and San Antonio since 1999. Our fun ads top notch service and outstanding customer service are what makes Radiant the go to service company in the area. But where would we be without the heroes on our support team Wed rather not find out! Apply to be a Radiant hero today!
The Good Stuff:
- Medical Dental Vision (Free medical plan option for employee)
- PTO Paid Holidays Paid Parental Leave
- 401k with 4 company match
- $2022/hr
- Company provided laptop monitor and headset
Job Duties:
- Organize & coordinate daily schedules based on call priority & technician ability
- Dispatch & debrief our technicians
- Monitor performance of service techs
- Communicate with customers in a timely & effective manner
- Understand sales goals & hold team accountable
What you need:
- HS Diploma or GED
- 1 year of dispatch experience preferably dispatching technicians
- Proficiency with Microsoft Office or Google Suite
- Preferred experience using a Customer Service Software such as Service Titan
- High ability to multitask and switch tasks quickly
- Excellent organizational skills
Employment Type
Full-Time
Key Skills
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