Appointment Scheduler Bilingual
Appointment Scheduler Bilingual
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Answer a high volume of calls in a professional and courteous manner
- Obtain proper information from patients when scheduling appointments such as demographics and insurance information
- Record information accurately into our patient management system
- Communicate messages to appropriate parties
- Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations
- Experience working in a high volume call center environment
- Great attention to detail and the ability to record information accurately
- Ability to develop and maintain a good rapport and a cooperative working relationship with providers staff and patients
- Proficiency in handling all calls in a professional and compassionate manner
- Knowledge of insurances referrals and eligibility a must
- One year of medical office experience or a combination of medical education and office experience preferred
- Regular and reliable job attendance is required
- Bilingual English/Spanish Required
- Over 29 years of serving our Southwest Florida community
- Awardwinning physicians
- Ability to advance and grow within our organization
- Health dental vision disability and life insurances
- 401(k) with company match
- Free financial advising
- Paid Time Off (PTO)
- Paid holidays
- Uniform allowances at hire and each anniversary
- Company paid CE courses with CEdirect
- Reimbursement for position required certifications and/or license
- Employee Assistance Program (EAP)
- Employee Resource Assistance Program (ERAP)
- Discounted legal and document services
- Milestone gifts
- Employee appreciation events and gifts
Employment Type
Full Time
