Assistant Manager
Assistant Manager
Posted on :
01-05-2025
Employer Active
1 Vacancy
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Job Description
Established in Somerset in 1971 Mulberry has grown to be the largest maker of luxury leather goods in the United Kingdom. With a contemporary take on British heritage and a focus on responsible craft our ambition is to create progressive luxury.
Sustainability has been part of the Mulberry ethos since the brands inception in recognition of our purposedriven approach in 2024 we proudly achieved B Corp Certification.
Today we are a global brand but our values remain the same; we are committed to improving our impact on people and the these are values you share we would love you to join our team.
At Mulberry our Assistant Managers are called People and Experience Leaders because you must be passionate about people determined to deliver an extraordinary customer experience and open to learning and developing yourself and others. We want you to strive to be an expert within your field and a key contributor at Mulberry.
What we need from you:
You will partner with your Store Leader to develop the best team:
You will support in creating a high performing team where diversity is embraced and every person is valued and feels a sense of belonging.
You will encourage discussions and invite ideas and different perspectives in order to drive creativity and collaboration.
You will create a culture that embraces feedback; give praise share successes coach and challenge.
You will always be customer focused:
You will nurture a welcoming and fun environment for your customers and team.
You will be committed to delivering an engaging and memorable customer experience in your store and inspire your team to also.
You will develop and maintain key customer relationships using instore CRM tools to support you and your team.
You will collaborate with your Store Leader to be commercial:
You will continually demonstrate a commitment to driving your business.
You will collaborate and build key relationships to accelerate store growth.
You will demonstrate expert market awareness and the ability to use analysis to maximise trading opportunities.
You will lead and deliver operational excellence showing respect and consideration for people product and your environment.
You will be be environmentally conscious:
As a certified B Corp business it is important to incorporate environmentally responsible practices into your work wherever possible. Supporting the businesses Five Cs strategy in addressing and improving Climate Cultivation Craft Culture and Circularity. Promoting a greener more sustainable future.
You will promote equity empathy and understanding and demonstrate this commitment within your internal and external communities.
You are:
Inspiring
Engaging
Agile
Perceptive
An experienced Leader (preferably within luxury fashion but not essential)
In love with fashion!
What we will do for you:
Competitive basic salary
Bonus
Product allowance
An enviable staff discount and exclusive access to staff sales
Extra day off for your birthday
Pension Contributions & Life Assurance
Training and development opportunities
x2 paid volunteering days per year
Access to a wellbeing service featuring remote GP appointments mental health support physiotherapy personal training & retail discounts
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications skills or experience and as they relate to the particular you need us to make any adjustments to our application or interview processes to enable you to be at your best please email us at
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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