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You will be updated with latest job alerts via emailRole:CRM & Data Analyst
Grade and Salary: Gradeper annum
FTE and working pattern: 1 FTE 35hrs per week Monday Friday
Holiday Entitlement: 33 days annual leaveplus 9 buildings closed days (and Christmas Eve when it falls on a weekday)
Purpose of Role
The CRM and Data Analyst will play a key role in supporting the strategic objectives of the Business and Enterprise Directorate through effective data management analysis and system development. The post holder will be responsible for optimising the use of the Directorates CRM platform to enhance engagement with external partners support business development and enterprise activities and drive datainformed decisionmaking.
Working collaboratively with colleagues across Business Development the Enterprise Team Marketing & Communications Information Services and other key internal stakeholders the CRM and Data Analyst will ensure that systems and data processes are fit for purpose userfriendly and aligned with institutional priorities. They will act as the primary point of contact for CRMrelated queries within the Directorate and will help embed best practice in data entry reporting and analysis
Key Duties & Responsibilities
CRM System Management
Stakeholder Engagement
User Training and Support
Data Analysis and Reporting
System Integration and Maintenance
Compliance and Governance
Essential & Desirable Criteria
Essential
Desirable
How to Apply
Applications can be submitted up to midnight(UK time)on Tuesday 20th May 2025.
Pleasesubmit your CV & covering letter via the HeriotWatt online recruitment.
We welcome and will consider flexible working patterns e.g. parttime working and job share options.
HeriotWattUniversity is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected trained promoted appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.
HeriotWattUniversity values diversity across our university community and welcomes applications from all sectors of society particularly from underrepresented groups. For more information please see our website also our awardwinning work in Disability Inclusive Science Careers our total rewards calculator: see the value of benefits provided by HeriotWatt University.
About HeriotWatt University
At HeriotWatt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.
Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with wellbeing and inclusiveness at the heart of our global community.
Required Experience:
IC
Full-Time