Senior Software Development Engineer Amazon Device Observability Troubleshooting Team

Amazon Device Observability & Troubleshooting Team exist to ensure device and application customers have delightful experiences using the product by enabling swift precise and privacycompliant observability and issue resolution across all devices and applications. Our mission is to transform vast amounts of device data into actionable insights that drive product stability and customer satisfaction. To achieve this mission we provide comprehensive technology solutions spanning the entire observability lifecycle. This includes ondevice crash and log management highscale data ingestion services advanced analytics dashboards and intuitive troubleshooting interfaces.

As a SDE on the team you will be responsible for leading the architecture design development and launch of some of the core product features. You will have significant influence on our overall strategy by helping define these product features drive the system architecture and spearhead the best practices that enable a quality product.

The ideal candidate is clearly passionate about new opportunities and has a demonstrated track record of success in independently delivering new features and products. A commitment to team work hustle and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable scalable and high performance products requires exceptional technical expertise a sound understanding of the fundamentals of Computer Science and practical experience building largescale distributed systems. This person has thrived and succeeded in delivering high quality technology products/services in a hypergrowth environment where priorities shift fast.

Key job responsibilities
Serve as a technical lead on our most demanding crossfunctional projects.
Ensure the quality of architecture and design of systems.
Functionally decompose complex problems into simple straightforward solutions.
Possess expert knowledge in performance scalability and engineering best practices.
Effectively research and benchmark Amazon technology against competing systems in the industry.
Assist in the career development of others actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.
Exert technical influence over the core platform teams increasing their productivity and effectiveness by sharing your knowledge and experience.

About the team
Amazon Device Observability & Troubleshooting team ensures that troubleshooting is quick easy and privacycentric for device and application teams so that end customers have delightful experiences with their Amazon Devices. We provide a single place for device and application teams to troubleshoot known issues uncover emergent trends or regressions and quantify the impact in the context of the customer experience. We work closely with all the device and application teams in Amazon to build tools and services which can help identify analyze root cause and fix the issues that our end customers face while using our devices or applications.

7 years of noninternship professional software development experience
7 years of programming with at least one software programming language experience
5 years of leading design or architecture (design patterns reliability and scaling) of new and existing systems experience
Experience as a mentor tech lead or leading an engineering team
Experience leading the architecture and design (architecture design patterns reliability and scaling) of new and current systems

7 years of full software development life cycle including coding standards code reviews source control management build processes testing and operations experience
Bachelors degree in computer science or equivalent
Experience building complex software systems that have been successfully delivered to customers
Excellent verbal and written communication skills

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