Retail Service Agent A2 - San Diego CA
Retail Service Agent A2 - San Diego CA
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Salary Not Disclosed
1 Vacancy
Job Description
Skills & Qualifications:
- Must be flexible to work Saturdays
- HS diploma or GED required
- Generally 13 years of experience in an area of responsibilities
- Intermediate service production or support role having greater responsibility to perform all (or most) of the standard work within the function
- Previous customer service experience preferred
- Strong computer skills required
- Exceptional ability to multitask required
- Ability to work independently
Employee Benefits & Incentives
DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary but wherever you join and in whatever role youll find our benefits and rewards are among the best in the industry. They include:
- Competitive Pay
- NonExempt Hourly Pay $23.08
- Bonus/Incentive Programs
- Retirement Savings 401K with company match
- myShares Voluntary plan to buy discounted company shares
- Medical Dental Vision wellbeing programs
- Tuition Reimbursement
- Generous Paid Time Off Starting at 4 Weeks (PT/FT)
- Paid Leave
- Employee Discount Program
- Employee Assistance & Work Life Program
- Outstanding training opportunities
DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic. The EEO is the Law poster is available here: will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Distinguished as No. 1 Worlds Best Workplace by Great Place to Work and Fortune Magazine
DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment to our business to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages our employees enjoy a range of programs services and benefits that bring the best to their personal lives.
Start YOUR career with DHL today
DHL currently has an opening for aRetail Service Agent. The Retail Service Agent will work to provide Retail customer support to ensure efficient and timely creation and handling of customer shipments. The Retail Service Agent will work independently at our new popup facility and will be responsible for opening and closing the location. The Retail Service Agent will ensure compliance with safety security regulatory and company policies.
Key Responsibilities:
- Acknowledge customers and promptly address any inquiries or concerns (as well as via telephone)
- Prepare labels and documentation required for customers who want to send their international or domestic shipments with DHL
- Assist customers who need to drop off or pick up their prelabeled DHL shipment
- Assists with operational procedures including sorting shipment processing and documentation manifesting bagging sending shipment status information as required
Required Experience:
Unclear Seniority
Employment Type
Full-Time
