Accounting Associate I
Accounting Associate I
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Job Description
Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Overview/General Description
This role requires constant and consistent communications with customers (external) as well as internal (sales finance operations). A successful candidate must have exceptional excel skills be well organized able to communicate in a professional manner have great email etiquette be patient and courteous at all times and be mindful of maintaining positive customer relationships. Should also be a selfstarter. The objectives for this position are clear; once trained the employee is expected to work independently for the most part. An excel assessment test will be given.
Responsibilities
- Analyze customer accounts to understand various invoice types determine if credits are due etc. and organize open invoices into a spreadsheet if needed
- Contact customers via phone and email to collect past due balances and assist customers with requests for copies of invoices billing questions etc.
- Utilize Oracle & Salesforce as well as other software applications (MS Word Excel) to gather and enter pertinent information (customer account statements invoices payment research and update past due status)
- Prepare weekly/monthly aging reports for management with notes on status of collection efforts
- Process credit and accounting tickets for support renewals & returned equipment
- Process credit card receipt
- Gather and provide all pertinent information to forward accounts to collection agency
- Cooperate and communicate with other team members and departmental staff to meet business goals
- Follow all company policies and procedures including adhering to scheduling and attendance requirements
- Perform other duties as requested or required by business conditions.
Other Duties as Senior Collections Specialist
- Reply to Dunning notices and request for information
- Review Refunds for all entities
Skills
- Expert Excel skills
- Strong written communications skills
- Clear articulate professional verbal communications skills
- Comfortable communicating with customers via phone and/or email
- Ability to work in a fastpaced environment on multiple tasks simultaneously
Education and Experience
Required
- Must have prior B2B collections experience preferably at minimum 2 years
- Experience with Microsoft Excel
Preferred
- Oracle and Salesforce experience
- Accounting Degree Preferred
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
This position is eligible to be considered for remote hiring anywhere in the USA
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Benefits: Global Payments offers a comprehensive benefits package to all of our team members including medical dental and vision care EAP programs paid time off recognition programs retirement and investment options charitable gift matching programs and worldwide days of service. To learn more review our Benefits page at: $25.00The above represents the expected hourly rate for this job requisition. Ultimately in determining your pay well consider your location experience and other jobrelated factors.
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .
Required Experience:
IC
Employment Type
Full-Time
