English Spanish -Customer Service Operator - 375h - Senior Protection
English Spanish -Customer Service Operator - 375h - Senior Protection
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Job Description
Do you have experience in customer service Would you like to grow professionally in a Top Employer leading company in Europe Then this offer is for you!
Securitas Direct is the European security market leader serving more than 4 million people. We foster a dynamic working environment in an inclusive environment where we guarantee equal opportunities.
We are currently looking for customer service teleoperators with English and Spanish to join our team for our Seniors Protection Emergency Central in our offices in Cornell de Llobregat (Barcelona).
Your duties:
Tend to Telecare (Teleasistencia) alerts from our English and Spanishspeaking customers and distinguish between a real emergency and a false alarm. This allows us to implement the protocols and carry out the procedures established for their correct management while giving a satisfactory response in the most efficient way to our customers!
Are you interested read on!
We offer:
a stable position with an indefinite contract
375h week (MondaySunday)
stable schedule: afternoon shift
second language bonus incentive.
What are we looking for
People with an advanced level of English and Spanish with experience of at least 6 months in customer service with extensive communication skills high problemsolving capacity good stress management and clear customer orientation. Desire and motivation are essential!
Do you think this offer defines you Do you want to be one of our great team Sign up we are waiting for you!
Required Experience:
Senior IC
Employment Type
Part-Time
