Food and Beverage Attendant
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Job Description
What are we looking for
Food and Beverage Attendants serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Friendly positive energetic disposition
- Committed to delivering exceptional guest service
- Motivated to learn new skills and techniques
- Smart and tidy in appearance
- Positive and willing to participate on a team and work with a winning attitude
- Excellent communication skills in the local language
- Flexible reliable and responsive to a range of work situations
- Prepared to manage a variety of customer types inquiries and complaints
- Knowledge of alcoholic beverages and mixing of drinks
- Previous food hygiene experience
- Electronic ordering systems experience
- Cash handling experience
What will it be like to work for Hilton
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of worldclass brands. Dedicated to filling the earth with the light and warmth of hospitality we have welcomed more than 3 billion guests in our more than 100year history. Hilton is proud to have an awardwinning workplace culture and we are consistently named among one of the Worlds Best Workplaces.
We support the mental and physical wellbeing of all Team Members so they can Thrive thanks to innovative programs and benefits such as workplace flexibility career growth and development and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members unique perspectives and voicesalong with those of our Guests Owners Suppliers and Partnersto cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what its like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions of his or her role and to receive other benefits and privileges of employment. Please contact us to request accommodation.
EOE/AA/Disabled/Veterans
A Food and Beverage Attendant affects every Guest experience with ours restaurants bars room service banquets and inhotel cafes. We always deliver an experience that will exceed our Guests food beverage and culinary expectations.
What will I be doing
As a Food and Beverage Attendant you will be responsible for upholding the highest quality standards for the food and beverage (Food and Beverage) operations inside of our restaurants bars banquets facilities inhotel cafes and to fulfill room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:
- Receive orders and serve customer requests completely in a timely manner including but not limited to serving as a barista or cocktail attendant/bartender if required
- Understand menu content any menu changes and promotional activities
- Keep your service area clean tidy and wellprepared
- Efficiently manage the proper settlement of all customer accounts
- Answer Guest queries in a polite and helpful manner
Employment Type
Full-Time
