Store ManagerOptician - Santa Clara
Store ManagerOptician - Santa Clara
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking an experienced and dynamic Store Manager / Optician to oversee daytoday store operations and provide exceptional customer service. This role involves managing a variety of responsibilities including financial oversight sales goals team leadership inventory management and ensuring the store meets the companys high standards for customer service excellence.
Key Responsibilities:
- Supervise and coordinate store operations including accounting sales inventory control and employee management in line with company policies and objectives.
- Provide support to the District Manager ensuring the store aligns with company standards and delivers outstanding customer service.
- Manage and monitor daily store operations to maintain a high level of customer satisfaction and professionalism within the team.
- Handle customer concerns and complaints related to products services or sales addressing them promptly and courteously.
- Ensure efficiency and accuracy in the creation of eyewear products.
- Foster a positive friendly and supportive work environment that encourages team collaboration and excellence.
- Conduct regular meetings with the Assistant Store Manager and team to improve store operations customer service and achieve sales targets.
- Offer training and development opportunities for team members while setting an example with a strong work ethic and leadership.
- Adjust fit and assemble eyewear products to meet customers individual needs and preferences.
- Promote high standards of customer service and lead by example to exceed customer expectations.
- Manage and coordinate eye exams.
Qualifications:
- High school diploma or equivalent (G.E.D.; some postsecondary education preferred.
- Associate degree in opticianry or similar field preferred.
- ABO (American Board of Opticianry) Certification required.
- At least 1 year of experience in retail store management.
- Experience in Optical experience in a retail store or optometrists office.
- Ability to work a flexible schedule including nights weekends and holidays as required to meet store needs.
- Strong verbal and written communication skills with a focus on relationshipbuilding and team collaboration.
- Ability to prioritize tasks and manage time effectively in a fastpaced environment.
If you are passionate about leading a team providing exceptional customer service and making a difference in the eyewear industry wed love to hear from you!
Job Type: Fulltime
Pay: $69000.00 $89000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
- Weekends as needed
Experience:
- Retail management: 1 year (Preferred)
Work Location: In person
Employment Type
Full Time
