The Load Planner is responsible for the daily management of the transportation needs for TA Services customer(s). This will include daily communication with customers and drivers/carrying companies.
PAY: $55000
Responsibilities:
- Consolidates client orders into optimal load profiles and assigns carriers to loads utilizing the Transportation Management System (TMS)
- Responsible for load planning optimization routing and scheduling of all transportation modes
- Develops and implements final stage system parameters that drive system load assignments that identify build and book loads in compliance with client routing expectations driving financial impact to client
- Has thorough understanding of carriers equipment portfolio and service area
- Negotiates with carriers for noncontracted lanes (spot quoting) and makes decisions on behalf of client within individual client parameters; makes best financial decision as representative for client
- Expedites shipments when necessary on behalf of client
- Responds to client needs by answering emails calls tracking and moving shipments
- Serves as the daily direct point of contact for client; direct point of contact for client shipping issues that require immediate attention
- Monitors and ensures ontime pickup and delivery
- Recommends corrective action management to resolve customer concerns
- Monitors and ensures timely receipt of carrier documentation and invoices
- Participates in crosstraining with Planners as each is expected to be able to step in and support client(s) at any given time
- Other duties as required and assigned
Qualifications :
- Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers
- Excellent planning and organizational skills
- Strong problemsolving skills
- Quality driven and results oriented
- Ability to multitask
Education and Experience:
- Bachelors degree preferred
- Minimum 2 years of related experience and/or training; or an equivalent combination of education and experience
- Minimum 1 year experience in customer service or transportation role
- Experience with Transportation Management Systems
- PC literate with experience with Microsoft Outlook Word and Excel
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime