Reporting Analyst - Behind the Meter
Reporting Analyst - Behind the Meter
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Job Description
The Behind the Meter (BtM) team delivers products and services to businesses (B2B) and their customers (B2B2C) shaping strategy based on market insights and customer needs. They drive product promotion align with the Growth Markets team and use multichannel tactics to generate leads build client relationships and grow revenue.
Your role
The Reporting and Insights Analyst will play a critical role in shaping our understanding of business performance customer behaviour and product outcomes. This is a newly created role and will be responsible for:
- Building and maintaining intuitive dashboards and reporting tools to track BTM performance customer engagement operational efficiency compliance requirements and financial metrics.
- Analysing customer behaviour and feedback to uncover trends and insights that drive product marketing and service improvements.
- Providing clear actionable recommendations to crossfunctional teams (product marketing operations) based on data insights.
- Delivering regular and ad hoc reporting for leadership and boardlevel presentations with meaningful commentary and strategic insights.
- Measuring the effectiveness of marketing campaigns pricing tests onboarding journeys and retention strategies.
- Working with IT and product teams to integrate data from the CRM billing platform installation systems and other related platforms into unified reports.
- Leveraging commercial models to project BTM growth revenue and operational needs under different scenarios.
- Ensuring accuracy and reliability of reporting by identifying data discrepancies and driving resolution processes.
- Advocating for and support data literacy across the BTM team training stakeholders on reporting tools and metrics interpretation.
About You
Youre a data storyteller with a knack for numbers turning insights into impact. You love diving into performance metrics customer behaviour and product outcomes to help the business achieve amazing results. In addition to this you will have:
- The ability to thrive on solving problems through data and have the curiosity to dig beneath the surface to find meaningful answers.
- Advanced skills in Excel and business intelligence tools such as Power BI. Working knowledge of Hubspot is a plus.
- Ability to connect data insights to realworld outcomes and align reporting with strategic business goals.
- Capable of presenting complex data in clear concise ways to nontechnical stakeholders.
- Precision matters in your workevery number chart and insight is doublechecked and purposeful.
- Comfortable working independently in a fastpaced environment with shifting priorities.
- Works well with crossfunctional teams and contributes to a positive solutionfocused culture.
Additional Information :
We offer a dynamic and inclusive workplace that values collaboration and diversity. With a flexible hybrid working mode we prioritise worklife balance while fostering personal and professional growth. Our innovative culture provides opportunities for career development access to industryleading tools and a strong commitment to employee wellbeing all supported by a competitive salary and benefits package.
Sound exciting Apply now and be part of a team thats shaping the future of energy.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
