Guest Service Agent
Guest Service Agent
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Job Description
Behaves and acts in an exemplary fashion embodying the brand mindset
Performs Front Office operations applying the organisational structure defined by the Front Office Manager
Together with the Guest Experience Manager is jointly responsible for welcoming and taking care of guests throughout their stay
Contributes to guest satisfaction at all times by providing high quality services throughout their stay
Helps meet the departments quantitative targets through his/her sales efforts
Qualifications :
Vocational diploma or degree in hospitality Front Office and/or anyone eager to work in the sector regardless of their educational background pending validation of their skills
Computer literate (Windows environment PMS Opera Tars) and an aptitude for new technologies
Languages: fluent in the national language English and a third language
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
