ABOUT AROMA360
Aroma360 is a boutique Scent Marketing and Branding company that specializes in providing the highestquality essential oilbased scenting solutions to businesses and individuals all around the world. As the only fullservice scent company Aroma360 guides clients from concept and development to strategic implementation while priding themselves on exceptional customer service every step of the way. Aroma360 is continuously raising the bar for healthy scenting solutions in the industry!
The Aroma360 Brand Concierge (Retail Greeter) is the first impression of our brand and in charge of welcoming them to Aroma360. This parttime position is perfect for someone with natural charisma poised presence and a passion for offering tailored luxury service. Youll create a fivestar client experience from the moment someone walks through our doorsoffering a personal welcome capturing key contact information and guiding each client into their curated scent journey by introducing them to the right Scent Consultant.
KEY RESPONSIBILITIES
- Greeting all guests with warmth poise and professionalism the moment they enter the showroom.
- Provide a brief elevated overview of Aroma360s mission signature products and VIP scenting experiences.
- Collect and log essential contact details (first name phone number and email) discreetly and accurately at the front door before the client walks in.
- If needed engage in light conversation to understand client needs space type (home and/or business) and scent preferences woodsy floral fresh or citrus.
- Seamlessly introduce and transition guests to the most appropriate Scent Consultant for personalized guidance.
- Manage frontofhouse flow ensuring every guest is acknowledged and never left unattended.
- Maintain showroom appearance and ambiance to reflect the high standards of a luxury brand.
- Assist with showroom tidiness occasional admin duties and special client services (water Wine etc..
WHAT WERE LOOKING FOR
- A friendly polished and professional communicator with an eye for detail and a love for hospitality.
- Someone who genuinely enjoys connecting with others and making them feel welcome and special.
- Prior experience in luxury retail hospitality concierge or reception is a strong plus.
- Calm and confident in fastpaced environments with multiple clients.
- Passion or interest in luxury lifestyle fragrance or design is highly desirable.
- Techcomfortable (CRM input tablets or checkin tools).
- Must be available for parttime shifts including some weekends and holidays as needed.
WHY JOIN AROMA360
- Work in a scentfilled designforward boutique representing an awardwinning luxury brand.
- Join a collaborative fastgrowing team with opportunities for advancement.
- Enjoy employee discounts training and insider access to the world of luxury scenting.
- Help clients discover scent as an extension of lifestyle identity and emotion
Location:
- Tampa Florida
- $16$19hr
- Rotating retail schedule