POSITION:Billing and Collection Specialist FULLTIME/PARTTIME:Full Time LOCATION: Ohio React Health is a fast paced growth oriented manufacturer and distributor of medical equipment serving the respiratory sleep and cardiology patients caregivers physicians and providers. React Health sells and supports its product and services in the acutecare nonacute and home medical equipment markets. React Health has built a model that combines manufacturing and distribution of products and services to meet the challenges of the undiagnosed as well as those needing therapies after diagnosis in the sleep and respiratory population. GENERAL SUMMARY The Billing and Collection Specialist a member of the Finance team is a key position responsible for ensuring accurate and timely invoicing credit memo processing and supporting Accounts Receivable team on the collection efforts on customer balances. This role primarily involves generating invoices and credit memos (processing returns) and actively assist in the collection of outstanding payments. Depending on organization priorities and team workload this role may also occasionally support Accounts Payable activities (including but not limited to processing purchase orders invoices and supporting payment processing). This position requires a highly detailed and reliable person who is team oriented and can maintain a high level of confidentiality along with a thorough understanding of billing software and processes.
QUALIFICATIONS - At least 2 years of experience in this role or similar role
- Excellent computer and software skills
- Proficient in Microsoft Office Suite (Outlook Word Excel PowerPoint)
- Strong organizational communication and relationshipbuilding skills.
- Ability to prioritize while meeting all deadlines and demonstrating a high level of reliability and efficiency
- Ability to work in a very fastpaced environment and adapt to changes
Preferred Education
- Twoyear college degree from an accredited college or university preferably in business accounting or finance.
Preferred Experience - Excellent attention to detail and project management skills.
- Excellent written/oral communication skills required. Must be able to work effectively with diverse groups of people.
Physical Demands - Requires normal visual acuity and hearing.
- Typically employees sit comfortably to do their work interspersed by brief periods of standing walking bending carrying papers and books and extensive periods requiring the use of computer terminals to accomplish work objectives.
- Required to sit and use their hands and fingers to handle or feel and manipulate keys on a keyboard.
- Additional skills may be required to perform additional task(s) specific to work location department or line of business.
Working Conditions - Predominantly operates in an office environment. Some work (less than 5 requires moving and lifting of heavy networking equipment.
DUTIES AND ESSENTIAL FUNCTIONS Each Employee consistently demonstrates the following essential functions:
- Process and submit billing via multiple customer billing platforms.
- Review billing according to customerdriven guidelines and expectations
- Process credit memos for returns and allowances following the companys guidelines and approval process
- Support AR in collection efforts by sending regular customer statements payment reminders and past due notices
- Process credit card payments on as needed basis
- Communicate effectively and professionally with staff and customers
- Responsible to read and interpret documents such as invoices contracts edits etc.
- Ability to simultaneously address multiple complex problems
- Ability to multitask without loss of efficiency or accuracy
- Capable to meet time sensitive deadlines in a daily and mothy basis
- Attends and participates in departmental meetings. Attends seminars and training sessions necessary to maintain appropriate level of professional competence
- Ensures all department compliance guidelines are met
- Attends all meetings inservices training or continuing education as delegated by the supervisor
- Provides customer focused interactions
- Performs all duties necessary for the department as per department policies and procedures
- Performs other duties and responsibilities as delegated by the supervisor within the scope of practice and the responsibilities in the department
Reasonable accommodations may be made to accommodate individuals with disabilities to perform the basic functions of the position without compromising client care. React Health is an Equal Opportunity/Affirmative Action Employer and is committed to providing a drugfree workplace. We are an EqualOpportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
| Required Experience:
Unclear Seniority