IT Talent Operations Specialist

*** This Position Is Eligible To Be Fully Remote With Some Requirements To Report Into Raleigh North Carolina For Meetings And Duties Requested By Management.***

This Position Is Funded In Part Through Federal Funds.

The IT Talent Operations Specialist plays a vital role in supporting the Information Technology Division (ITD) by coordinating and managing IT talent operations recruitment salary administration and employee lifecycle activities. Reporting to the IT Finance & Operations Manager this position ensures that nearly 500 ITfunded positions along with an additional 140 ITmanaged positions funded by other divisions are effectively monitored staffed and maintained according to Federal and State cost allocations.

The Specialist acts as the primary liaison between IT leadership and the Department of Human Resources (DHR) offering guidance on HRrelated processes including recruitment onboarding offboarding time and leave management and performance management through systems such as FIORI and NCVIP (North Carolina Valuing Individual Performance). Additionally this role provides data analysis maintains key reports enhances operational processes through tools like Smartsheet and supports ITD leadership in strategic workforce planning and operational compliance.

• Serve as the primary point of contact between IT managers and DHR for HRrelated programs processes and recruitment activities.

• Coordinate and track DHRrelated actions for ITD including onboarding offboarding organizational management and compensation reviews.

• Maintain applicant tracking systems drive recruitment status updates and manage onboarding and offboarding procedures.

• Track maintain and report vacancy lists and other workforce metrics to ITD leadership.

• Guide IT teams on internal equity recommendations ensuring compliance with state pay policies and fairness across ITD.

• Manage time and leave administration for ITD personnel through FIORI and coordinate IT participation in NCVIP performance management.

• Develop and execute talent acquisition strategies that align with workforce planning goals leveraging automation tools like Smartsheet.

• Design maintain and enhance onboarding offboarding and other HRrelated ITD processes and workflows.

• Generate and maintain monthly and ad hoc reports related to recruitment salaries vacancies contractor staffing and HR operations.

• Pursue professional development opportunities support crosstraining initiatives and assist with workforce strategy enhancements.

About the NC Department of Health and Human Services (DHHS):

The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and wellbeing of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.

About the NC DHHS Information Technology Division:

In collaboration with our partners the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises six sections: Implementation and Operations Strategy and Workforce Enterprise Technology Vendor and Finance Data and Analytics and Cyber and Privacy. Team ITD offers the following services but not limited to implementations operations project/portfolio management infrastructure consulting business division liaison digital transformation IT strategy enterprise technology IT contract and vendor management and data office services.

Compensation and Benefits:

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous highquality lowcost benefits on a pretax basis). Employees also receive paid vacation sick and community service leave. In addition paid parental leave is available to eligible employees. Visit website for benefits: more information about DHHS: Skills and Abilities / Competencies

Listed below are the knowledge skills and abilities (KSAs) associated with the position. These KSAs along with the minimum education and experience listed are required in order to be deemed eligible for the position therefore you must provide supporting information within the body of your application to demonstrate your possession of each KSA listed.

Qualified applicants must possess and application must clearly reflect work experience that demonstrates the following:

• Experience supporting HR operations like recruitment organizational management or salary administration preferably in a technologydriven environment.

• Experience maintaining workforce tracking system Human Resources Information System or Enterprise Resource System and and producing the systems relevant reports related to vacancies budgets recruitment and salaries.

• Experience enhancing or designing operational workflows.

Management Preferences:

• Experience with advanced data analysis and financial reporting related to HR and staffing metrics.

• Familiarity with state or federal funding structures and associated HR regulations.

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See details.

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the MeritBased Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.

It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked education with the date graduated all work experience and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.

• Applicants seeking Veterans Preference must attach a DD214 Member4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22.
• If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education.
• Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.

Applications for positions requiring specific coursework must be accompanied by a copy of the applicants transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service please visit the NACES membership website at Transcripts degree evaluations and cover letters may be uploaded with your application.

NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application. If there are any questions about this posting other than your application status please contact Talent Acquisition at .

To check the status of an application please log in to your NC Government Job Opportunities account and click Application Status.