Guest Services Representative
Guest Services Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
WHO WE ARE
Welcome to the Cannery Pier Hotel & Spa a true icon of the Pacific Northwest. Perched 600 feet over the powerful Columbia River our hotel blends comfort luxury and historic charm offering guests frontrow views of the AstoriaMegler Bridge and the vibrant life of a working river.
Our inhouse Bar 600 is a cozy yet upscale retreat where bold flavors craft cocktails and spectacular river views come together to create unforgettable moments.
JOIN OUR TEAM
Were looking for a warm detailoriented and servicedriven Guest Services Representative to be the face of our hotel! In this role youll ensure that every guests stay is memorable from reservation to checkout while delivering the exceptional hospitality Cannery Pier Hotel & Spa is known for.
YOUR SCHEDULE
7:00 AM 3:00 PM
3:00 PM 11:00 PM
(Weekend and holiday availability is a must hospitality never sleeps!
COMPENSATION & PERKS
$17.00/hour
Employee discounts
Opportunities for growth and advancement
WHAT WE OFFER
A vibrant supportive team culture
Opportunities for creativity professional development and career growth
Employee discounts at our hotel and others in the network
Commitment to continuous learning and improvement
A collaborative environment fueled by passion purpose and accountability
A peek into our unique welcoming vibe
Plus benefits for those who qualify:
Health Vision and Dental Insurance
401(k) Retirement Plan
Paid Vacation and Sick Leave
Paid Holidays
Employee Referral Bonus Program
Hotel Discounts for you your friends and your family
Personalized support from our Talent Team to help you achieve your career goals
RESPONSIBILITIES
Use suggestive selling techniques to promote hotel services and upsell rooms
Perform front desk operations: checkins reservations checkouts preregistrations and special requests
Respond promptly and warmly to guest inquiries and complaints offering creative solutions
Demonstrate genuine hospitality and an unwavering commitment to guest satisfaction
Complete guest accident reports as needed and in accordance with hotel procedures
REQUIREMENTS
High School Diploma or GED preferred or 6 months of related experience/training
1 year experience in hospitality or guest services preferred
Comfort handling cash and credit card transactions
Strong attention to detail and basic math skills
Flexibility to work various shifts including evenings weekends and holidays
A passion for creating positive guest experiences
ABOUT US
Cannery Pier Hotel & Spa is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees free from discrimination and harassment based on race color religion gender national origin age disability genetics veteran status sexual orientation gender identity or expression or any other protected status.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
