Security Manager
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Job Description
A Chief Security Officer / Security Manager manages the security team policies systems and procedures that keep Guests Team Members and others safe while on and around the hotel property.
What will I be doing
As a Chief Security Officer / Security Manager you are responsible for the safety and security of all Guests Team Members and contractors and visitors while at the hotel. A Chief Security Officer / Security Manager is also responsible for the safety and security of the hotel premises. Specifically the Chief Security Officer / Security Manager will perform the following tasks at the highest level of service
- Oversee all security related matters in the hotel
- Advise Hotel Management on all security related issues
- Lead Security Team and development of Team Members
- Review regularly all policies systems and procedures including emergency drills and procedures
- Drive continual improvement and enhancements to security standards
- Communicate effectively and efficiently with external agencies including police fire authorities and other related services
EOE/AA/Disabled/Veterans
What are we looking for
A Chief Security Officer / Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow
- Previous security experience preferably working within an industry which monitored large volumes of people movement
- Previous experience leading and managing a Security / law enforcement team
- Indepth knowledge of security related systems practices legislation and latest technologies
- Excellent interpersonal skills and personal presentation
Leaders involved in the preopening of a hotel need a mix of technical expertise operational knowhow strategic thinking and leadership skills to ensure the property launches successfully. Here are the key required skills:
1. Project Management
Ability to manage timelines budgets and resources effectively.
Overseeing preopening activities like construction procurement and vendor coordination.
Ensuring compliance with deadlines and regulatory requirements.
2. Strategic Planning
Developing and implementing a detailed preopening roadmap.
Setting priorities identifying critical tasks and anticipating potential challenges.
Creating operational workflows and systems before the opening.
3. Operational Expertise
Understanding all hotel departments including housekeeping front office food & beverage and engineering.
Ensuring operational readiness and team training before opening day.
Coordinating with various stakeholders to meet brand standards.
4. Team Leadership and Development
Hiring onboarding and training staff for various departments.
Inspiring and motivating the preopening team to stay focused and aligned with goals.
Promoting collaboration and addressing staff concerns during highpressure times.
5. Budgeting and Financial Management
Managing preopening budgets for staffing marketing and procurement.
Analyzing forecasts to ensure the hotels financial health postopening.
Negotiating vendor contracts and overseeing cost control.
6. Brand Knowledge and Standards Implementation
Deep understanding of the hotels brand standards and values.
Ensuring consistency in design service and operational practices.
Implementing quality assurance processes aligned with the brand.
7. Crisis Management and ProblemSolving
Quickly addressing unexpected challenges during construction staffing or equipment setup.
Maintaining calm and finding solutions under tight deadlines.
Managing risks and ensuring safety compliance.
8. Attention to Detail
Overseeing the final stages of construction design and furnishing to ensure perfection.
Ensuring operational processes and service standards are fully ready for the opening.
9. Communication and Stakeholder Management
Keeping all stakeholders including owners investors and the management company updated on progress.
Maintaining transparent communication with the team and external partners.
Acting as the face of the project during preopening press and community events.
10. Adaptability and Resilience
Flexibility to adapt plans when unforeseen challenges arise.
Maintaining focus under highpressure and fastpaced conditions.
Balancing longterm goals with immediate preopening demands.
Successful leaders in hotel preopenings must also possess a customercentric mindset ensuring the guest experience is the primary focus from day one.
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Required Experience:
Manager
Employment Type
Full-Time
