Area Manager Louisiana Mississippi
Area Manager Louisiana Mississippi
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1 Vacancy
Job Description
Novo Building Products is one of the largest millwork distribution companies in the United States and is currently looking for a highly motivated individual who thrives in a fastpaced environment for a fulltime Area Manager position. This position will cover store locations around Louisiana and Mississippi.
About Novo
Novo Building Products is an industryleading manufacturer and distributor of stair parts mouldings doors and specialty millwork along with a variety of board products. Based in Zeeland Michigan Novo Building Products operates Ornamental Decorative Millwork L.J. Smith Stair Systems and Novo Direct.
Just as our products are used to build something new and inspire others to make living spaces more beautiful we endeavor to positively impact the people and communities we touch every day.
POSITION SUMMARY:
This position will primarily be responsible for supervising and evaluating the performance of TSRs (Territory Service Representatives) Account Stockers and Part Time Account Stockers for the purpose of maximizing the performance with NOVOs National Accounts customers. Additionally the basic function of the NHC portion of this position is the maintenance of existing National Home Center accounts including merchandising product within the stores culling and writing credits for damaged or defective product placing orders controlling customer inventories for maximum turns with minimum stockouts answering customer questions and training customer employees on products and services.
Pay starts at $62000 with bonus potential car allowance and mileage. Benefits start on day one!
PRIMARY DUTIES AND ACTIVITIES:
- Takes the steps necessary to maximize Comp Sales & Turns for assigned customers and stores.
- Takes the steps necessary to maintain acceptable EBITDA performance.
- Hires trains and manages the number of TSRs Account Stockers and Part Time Account Stockers necessary to service assigned stores. Ensures their ability to meet sales and service standards and provides them with the required product knowledge and understanding of Empire and its operations.
- Prepares and/or ensures performance appraisals are prepared and conducted for all assigned TSRs Account Stockers and Part Time Account Stockers.
- Utilizes outside resources as necessary for the purpose of providing service functions for assigned stores.
- Manages and travels with TSRs Account Stockers and Part Time Account Stockers for the purpose of monitoring and maintaining service standards. Service standards include:
- Cleanliness
- Culling standards and practices
- Pointofpurchase maintenance
- Planogram integrity and performance
- Customer relations and interaction
- Conducts store audits and takes the action necessary to correct deficiencies.
- Conducts store audits and takes the action necessary to correct deficiencies.
- Conduct competitive audits and coordinate competitive shop (via TSRs).
- Provides merchandising recommendations.
- Participates (as appropriate) in and/or coordinates the pursuit and development of new customers sales growth strategies maintenance of existing business introduce and promote new products to existing and potential customers.
- Participates and/or assist with store set/reset activity as necessary.
- Coordinates customer sales/service with Customer Service Representatives.
- Completes administrative responsibilities paperwork and reports properly and in a timely manner. Ensures the same is done by all assigned TSRs Account Stockers and Part Time Account Stockers.
- Ensures proper handling by TSRs of incorrect product and returns.
- Participates and/or coordinates participation by TSRs in special events held by customers (i.e. Grand Openings Contractor Nights Product Knowledge Training etc..
- Provides management with feedback on market conditions in the field.
- Manages and approves all expenses. Ensures expenses are kept to reasonable levels.
- Facilitates the flow of information to and from the NHC Field Service group
- Travels to/visits all assigned stores on a regular/predetermined call schedule.
- Maintains and improves relationships with customers and key store personnel.
- Maintains customer inventory and the appearance of NOVOs product in the customer store by cleaning culling placing suggested orders preparing returns and credits and making sure signs and literature are updated and inplace.
- Provides training and technical direction to store personnel on NOVO products and services.
- Arranges for appropriate product returns and credits.
- Recommends modification of policies practices and procedures which will enhance Empires employee and customer relationships as well as sales objectives and profitability.
- Researches and analyzes Comp Sales and Turns performance when requested.
- Demonstrates high standards of conduct professionalism courtesy ethics and can do attitude when representing NOVO.
- Analyzes performance product mix and new product opportunities of existing or potential customers; recommend changes within existing accounts when appropriate.
- Makes sure customer onhand counts are accurate and notify customer of changes needed in their inventory systems.
- Completes all administrative requirements for orders and other paperwork and reports
- Performs Comp Shops as needed and/or requested.
- Attains Comp Sales and Turns objectives.
- Ensures products are stocked in a timely manner and assist with stocking of weekly orders as needed.
- Advises customers of new NOVO products or services.
POSITION REQUIREMENTS:
- A valid unrestricted (other than for vision correction) drivers license and reliable transportation.
- Evidence of current and ongoing vehicle insurance coverage.
- Good organizational analytical communication and interpersonal skills.
- Selfmotivation and self direction.
- Experience in the building products/materials industry
- Product knowledge
- Computer skills including acceptable proficiency with Microsoft Excel and Word
- A college degree is desirable but not required
Preferred Qualifications
- Training in construction and/or inventory analysis.
- Bachelors degree in related field
- Customer focus willingness to go above and beyond.
- Prior field service experience or big box retail experience.
Travel Requirements
- Ability for overnight or daily travel to stores within a geographic location.
- Regional Travel: 80
- Overnight Travel: 30 40
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- 60: Standing walking bending or twisting
- 40: Lifting 525 lbs.
- 20: Lifting 3550 lbs.
- 10: Lifting 100 lbs. and over (with assistance)
- Pushing/pulling up to 25 lbs. 40
Why Work with Us
We offer competitive wages shift premium and benefits. Benefits include a clean work environment medical dental vision life insurance shortterm disability longterm disability employee assistance program Paid Time Off (PTO) 401k program with employer match.
We have a dynamic culture with our team members who are encouraged to contribute change grow and get rewarded accordingly. If youre passionate about contributing to a great team we would love to hear from you!
For more information please visit our website at:
NOVO Building Products is an Equal Employment Opportunity employer M/F/D/V
#fsEG
Required Experience:
Manager
Employment Type
Full-Time
