Manager Service- Field Tech
Manager Service- Field Tech
Posted on :
30-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
30-04-2025
Job Description
About the Role
Responsible for leading a team of field service technicians in maintaining Canon/Oce products and services according to company standards and achieving the highest level of customer satisfaction.
Your Impact
Manages a team of technicians that support our hardware and software.
Creates operating plans to achieve service business objectives of machine performance revenue and expense control.
Handles special projects as assigned.
Works closely with Sales and Customers to achieve a high level of customer satisfaction.
Addresses and resolves customer issues to achieve total customer satisfaction.
Supports the policies and procedures of the department and company.
Creates operating plans to achieve service business objectives of machine performance revenue and expense control.
Handles special projects as assigned.
Works closely with Sales and Customers to achieve a high level of customer satisfaction.
Addresses and resolves customer issues to achieve total customer satisfaction.
Supports the policies and procedures of the department and company.
About You: The Skills & Expertise You Bring
Bachelors degree in a relevant field or equivalent experience required plus 7 years of related experience and management of typically two or more regular fulltime employees (one of whom must be exempt).
Degree in Business Administration or Applied Science preferred.
Previous management or supervisory experience preferred.
Experience in document management technology or related industry.
This position may require managing a 24/7 work schedule to meet customer needs.
Hands on field technical experience with digital and/or electromechanical technology.
Ability to consistently demonstrate a superior level of leadership business influence and acumen.
Excellent communication time management and negotiation skills.
Experience in delivering service to fortune 1000 customers within the highend printing industry is a plus.
We are providing the anticipated base salary range for this role: $77180 $115 580 annually. This role is eligible for a transportation allowance.
Degree in Business Administration or Applied Science preferred.
Previous management or supervisory experience preferred.
Experience in document management technology or related industry.
This position may require managing a 24/7 work schedule to meet customer needs.
Hands on field technical experience with digital and/or electromechanical technology.
Ability to consistently demonstrate a superior level of leadership business influence and acumen.
Excellent communication time management and negotiation skills.
Experience in delivering service to fortune 1000 customers within the highend printing industry is a plus.
We are providing the anticipated base salary range for this role: $77180 $115 580 annually. This role is eligible for a transportation allowance.
Company Overview
About our Company Canon U.S.A. Inc. is a leading provider of consumer businesstobusiness and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue its parent company Canon Inc. as of 2023 has ranked in the topfive overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon visit us at and connect with us on LinkedIn at
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity worldclass team members and impactful work Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic creativity and a cooperative spirit. We believe in integrity respect empowerment and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards including competitive compensation and benefits.
Employee referral bonus
Employee discounts
Dress for Your Day attire program (casual is welcome based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names and other marks are trademarks of their respective owners.
Canon U.S.A. Inc. offers a competitive compensation package including medical dental vision 401(k) Savings Plan discretionary profit sharing discretionary success sharing educational assistance recognition programs vacation and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal state and local laws regulations orders and mandates including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings please visit us at
#CUSA
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity worldclass team members and impactful work Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic creativity and a cooperative spirit. We believe in integrity respect empowerment and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards including competitive compensation and benefits.
And Even More Perks!
Employee referral bonus
Employee discounts
Dress for Your Day attire program (casual is welcome based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names and other marks are trademarks of their respective owners.
Canon U.S.A. Inc. offers a competitive compensation package including medical dental vision 401(k) Savings Plan discretionary profit sharing discretionary success sharing educational assistance recognition programs vacation and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal state and local laws regulations orders and mandates including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
If you are not reviewing this job posting on our Careers site we cannot guarantee the validity of this posting. For a list of our current postings please visit us at
#CUSA
Workstyle Description
Hybrid This position is full time and offers a hybrid work schedule requiring you to be in the office three company designated days a week and an option to work from home the remainder of the week (unless a specific business need arises requiring in office attendance on other days).
Posting Tags
#lirb1 #pm19
Required Experience:
Manager
Employment Type
Full-Time
Department / Functional Area
Key Skills
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