Sr Product Manager I 5868
Sr Product Manager I 5868
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Salary Not Disclosed
1 Vacancy
Job Description
AsSr. Product Manager I youll lead the development and enhancement of the ServiceNow Systems Management functionality for a large scale cloud and data platform. This role will focus on designing and implementing solutions that optimize service desk drive enhanced customer relationship management improve data accuracy and support organizational goals. The ideal candidate will collaborate with crossfunctional teams to ensure ServiceNow IT Systems Management / Public Sector Digital Solutions capabilities meet business needs and deliver measurable value.
We know that you cant have great technology services without amazing people. At MetroStar we are obsessed with our people and have led a twodecade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people we live by our mission: A passion for our people. Value for our customers.
If you think you can see yourself delivering our mission and pursuing our goals with us then check out the job description below!
What youll do:
- Lead the design development and deployment of the ServiceNow Asset Management module ensuring alignment with organizational objectives and industry best practices.
- Define and prioritize the product roadmap for asset management functionality balancing stakeholder requirements with technical feasibility.
- Collaborate with internal stakeholders to gather and refine business requirements translating them into actionable development plans.
- Oversee the configuration customization and integration of the ServiceNow Asset Management module with other enterprise systems.
- Develop and implement processes for effective asset lifecycle management including procurement deployment maintenance and decommissioning.
- Monitor system performance and data integrity implementing improvements as needed to ensure reliable and accurate asset tracking.
- Stay informed about emerging trends and updates in the ServiceNow platform to incorporate new features and enhancements into the asset management functionality.
- Act as the primary point of contact for asset managementrelated questions and issues providing guidance and resolving challenges effectively.
- Conduct training and workshops to ensure stakeholders understand and utilize the ServiceNow Asset Management module efficiently.
What youll need to succeed:
- An active U.S. Government issued Secret security clearance (or higher) OR the ability to obtain.
- Bachelors degree in Information Technology Computer Science Business Administration or a related field. (Or relevant experience in leu of degree)
- 5 years of experience in product management IT system management customer relationship management or a related field with a focus on enterprise IT solutions
- Demonstrated expertise in ServiceNow platform implementation with experience in the IT Systems Management or Public Sector Digital Services modules a plus
- Proven track record of leading endtoend product development initiatives from ideation to deployment.
- Strong agile development experience including developing a roadmap managing a backlog and engaging with stakeholders and users
- Proficiency in configuring and customizing ServiceNow modules.
- Exceptional communication and stakeholder management skills with the ability to translate technical concepts into business value
- Analytical mindset with a focus on datadriven decisionmaking.
- Ability to lead crossfunctional teams in a collaborative and agile environment.
Open Until Filled
If a projected salary range is posted for this position it represents the typical salary range for this position and is just one component of MetroStars total compensation.
Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.
Benefits: All fulltime employees are eligible to participate in our benefits programs:
- Health dental and vision insurance
- 401(k) retirement plan with company match
- Paid time off (PTO) and holidays
- Parental Leave and dependent care
- Flexible work arrangements
- Professional development opportunities
- Employee assistance and wellness programs
Like we said we are big fans of our people. Thats why we offer a generous benefits package professional growth and valuable time to recharge. Learn more about our company culture code and benefits. Plus check out our accolades.
Commitment to NonDiscrimination
All qualified applicants will receive consideration for employment based on merit and without regard to sex race ethnicity age national origin citizenship religion physical or mental disability medical condition genetic information pregnancy family structure marital status ancestry domestic partner status sexual orientation gender identity or expression veteran or military status status as a protected veteran or any other status protected by applicable federal state local or international law.
What we want you to know:
In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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Required Experience:
Senior IC
Employment Type
Full Time
