Technology Assistant I

Township High School District 211

Posted on : 30-04-2025

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1 Vacancy

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Job Location

Hoffman Estates, IL - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 30-04-2025

Job Description

Position Type:
Support Staff

Date Posted:
4/28/2025

Location:
Hoffman Estates High School

Date Available:
ASAP

Closing Date:
05/05/2025

Description:
12Month Technology Assistant I (Tier Technology Support Staff I)

Job Summary:

Assist students and staff in the use of learning technical equipment and software applications utilized by the district
Provide Help Desk support of equipment district software and technology systems for staff students and parents
Troubleshoot issues associated with the district software applications including but not limited to educational software and apps for staff students and parents
Assist with the purchasing for the Technology Department
Maintain broken or damaged student/staff equipment; including temporary devices
Set up and processing of devices for new students and staff
Maintain inventory and supplies for Technology Department
Assist with setting up technical equipment for standard and special school events
Assist all other technology team members
Assist with the supervision of student workers
Continuously update knowledge and skills in support of school and District initiatives
Perform other duties as assigned by the Technology Department Chair in conjunction with the Support Staff Administrator

Qualifications:

Good interpersonal relations communication skills and organizational skills
Basic knowledge of technical equipment hardware and software troubleshooting
Good troublshooting skills and a basxic knowledge of help desk systems
Knowledge of Microsoft Office GSuite and other online learning applications
Knowledge of Infinite Campus Schoology and/or other student information or learning management systems
Knowledge of Microsoft Windows MacOS iPadOS and related hardware and software
General knowledge in the use of JAMF or other Mobile Device Management (MDM) Systems
General knowledge of iOS system updates application updates and iCloud management
Manage and troubleshoot various multiplatform applications and learning management systems
Teamwork skills along with selfdirection and leadership capabilities
Demonstrate good judgment trustworthiness flexibility selfmotivation confidentiality and the ability to multitask effectively and efficiently.

Working Conditions:
Is under the supervision of the Support Staff Administrator while working under the guidance of the Technology Department Chair

Terms of Employment
12month Salary and benefits to be established by the agreement between the Board of Education and the United Support Staff Council.

Application Procedure:
Apply online
Candidates may contact:
Christina Ordonez at

Selection Procedure:
Skills test may be administered.

Employment Type

Full-Time

Company Industry

Key Skills

Apply Now

About Company

Township High School District 211

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