00132 Access Control Engineer

Title: 00132 Access Control Engineer

State Role Title: Info Technology Specialist III

Hiring Range:

Pay Band:

Agency: Norfolk State University

Location:Norfolk State University

Agency Website:

Recruitment Type:

Job Duties

Job Description
The Office of Information Technology (OIT) manages the administrative and academic information technology resources for Norfolk State University. The Office of Information Technology (OIT) empowers University studentsfacultyand staff by providing quality information technology leadership resources services and office invites applicants for the position of Senior Helpdesk Supervisor.


Overview:
The Access Control Engineer reporting to the Director of Technical Services will work with the NSU Police Department Facilities Management OIT stakeholders and building owners to manage the physical access control system for the main campus. This position will be designing implementing and maintaining the physical access system that controls access to facilities by managing user credentials configuring access control devices like card readers and panels and ensuring the system functions properly. This includes troubleshooting issues integrating with other systems and staying updated on industry best practices.

Duties and Responsibilities

Assigns access rights based on established protocol; configures schedules holidays time codes; alarm routing; and other functions. Trains others as needed.
Assists in identifying and resolving issues with access control software by working with vendors and internal departments to update and troubleshoot software and escalates issues as needed.
Identifies issues and responds to outages equipment failures breakages etc.
Processes requests for card access and modifications; monitors tracks and evaluates card access activity system wide.
Assists in policy and procedure development related to Access Control; performs research on best practices and stays current on related regulations.
Identify current and emerging technology issues including security trends vulnerabilities and threats.
Educate and train staff on access control best practices
Automate responses where determined reasonable.
Manage projects with vendors to repair maintain and expand capabilities for the access control system environment.
Assists in the development of emergency response protocols as it relates to access control.

Minimum Qualifications

Extensive knowledge of access control systems; implementation administration and integration with other sources of identity.
Knowledge of networking concepts (i.e. IP DHCP DNS) in a Microsoft Active Directory and Microsoft 365 integrated environment.
Understanding automation concepts to speed up routine actions.
Electronic access control hardware management and troubleshooting.
Must have experience interacting with other people in a customeroriented service manner.
Having good interpersonal and written and verbal communication skills is essential. Must be able to work in a collaborative team environment.
Must be a selfstarter and be able to proactively identify problems (or potential problems) and propose solutions.
Initiative and creativity are important qualities to make this position successful.
Ability to create and maintain customer satisfaction and express conclusions in a clear technically sound manner on matters associated with information technology.
Participate in collaborative initiatives which foster the mutual exchange of knowledge and expertise.
High school diploma or GED or equivalent combination of training and education that provides the requisite knowledge skills and abilities.
Physical Security and / or access control experience in an institutional or campus environment.
Experience troubleshooting and maintaining access control hardware including electronic door readers control panels and boards and communication back to a central software system.
Experience in administrating and troubleshooting an access control software platform ex. AccessIT! / Avigilon / Genetec / Lenel etc.

Additional Considerations

4 or more years of experience administrating access control systems.
Bachelors degree in related field or Information Technology Computer Science etc. or equivalent combination of training and education that provides the requisite knowledge skills and abilities
Certifications for access control systems (any vendor)
Virginia DCJS License a plus but not required
Experience working in a higher education environment


EEO Statement
NSU is committed to providing equal employment opportunities for all persons and applicants without regard to age color disability gender national origin political affiliation genetic information religion sexual orientation sex (including pregnancy) or veteran status. NSU encourages and invites minorities women individuals with disabilities and veterans to apply.

Special Instructions

You will be provided a confirmation of receipt when your application and/or rsum is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

EEO Statement
NSU is committed to providing equal employment opportunities for all persons and applicants without regard to age color disability gender national origin political affiliation genetic information religion sexual orientation sex (including pregnancy) or veteran status. NSU encourages and invites minorities women individuals with disabilities and veterans to apply.

Contact Information

Name: Norfolk State University

Phone:

Email: No email information accepted

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). ServiceConnected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022 February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.