Product Operations Manager ChatGPT
Product Operations Manager ChatGPT
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USD 240000 - 240000
1 Vacancy
Job Description
About the Team
OpenAIs Applied AI org is the product development arm of the company bringing the power of advanced AI models to the world via APIs and userinterfaces (ChatGPT DALLE). The Product Ops team is responsible for streamlining and automating org operations and information channels (across Applied and with adjacent functions) to set strong foundations for collaboration at scale and providing operational expertise and leverage for product teams bringing solutions to market.
About the Role
This Product Operations Manager role is for a senior IC. Our ideal candidate has deep experience in Product Operations at one or more scaling tech companies working very closely with Product/Engineering and XFN partners on both central systems (e.g. launch calendar / launch readiness) and bringing specific products to market by running betas and launch activities.
This role is based in San Francisco CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role you will:
Program manage key betas launches launch events and other strategic crossfunctional initiatives.
Leverage SQL and data visualization tools to monitor product metrics understand customer feedback trends and support product optimization.
Establish and lead ongoing programs and systems that provide leverage for all of Applied and subgroups of Applied (examples: Feedback loop programs to synthesize the top needs of customers from a range of input channels running ongoing sync meetings).
Partner with product leaders to manage org cadence programs like planning goal setting and midcycle check in processes.
Foster strong partnerships across Product Engineering GTM and Support to align goals streamline communication and support business priorities.
Assist in building the Product Operations function at OpenAI.
You might thrive in this role if you:
Are a great operator who can create organization in chaos and help crossfunctional teams execute.
Can build systems/tools (via code / nocode / AI) to facilitate internal processes with a great user experience for those who need to use them.
Are fantastic at building crossfunctional relationships and having empathy for the many roles involved in bringing products to market and supporting them.
Are able to move fast to get initial versions of solutions up and then iterate them to improve the experience and scalability.
Are a great communicator across written presentation and visual forms. You are highly influential with people who dont report to you.
Are engaged and curious about the rapidly evolving AI landscape.
Can build a fun inclusive driven team culture.
Are able to understand our products and models to determine appropriate solutions to user problems.
Specific technologies / skills that will help you in this role
Programming Languages: Python SQL JavaScript (for automation scripts).
NoCode/LowCode Platforms: e.g. Airtable Zapier Retool.
Data Analysis & Visualization Tools: Experience with data languages/tools like SQL Google Sheets automations Databricks.
Experience with OpenAI LLM APIs (text generation structured outputs function calling).
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that generalpurpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.
We are an equal opportunity employer and do not discriminate on the basis of race religion national origin gender sexual orientation age veteran status disability or any other legally protected status.
OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement
For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance we will consider qualified applicants with arrest and conviction records.
We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made via thislink.
OpenAI Global Applicant Privacy Policy
At OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Required Experience:
Manager
Employment Type
Full-Time
