Service Technician - Watchtower Security Solutions
Service Technician - Watchtower Security Solutions
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Job Description
WatchTower Security Solutions part of Mosaic World is revolutionizing the security industry by delivering faster and more efficient services. We provide temporary highquality security solutions for urban developers protecting properties and construction sites with flexible customeroriented technology that integrates seamlessly into its surroundings. We are looking for a skilled Service Technician to join our international team in the rapidly expanding temporary site security market.
What youll do
As a Service Technician you will play a key role in the success of our operations. After completing an onboarding process with a fellow technician you will be responsible for independently assembling configuring installing commissioning and maintaining our security products. When technical issues arise you will perform both remote and onsite maintenance ensuring seamless service delivery. You will also gather customer feedback and implement product improvements and innovations reporting directly to the Country Lead.
Your responsibilities will include:
Delivery and collection of mobile monitoring systems across the UK
Commissioning of monitoring technology
Providing onsite technical service for new and existing equipment
Performing remote maintenance on existing systems as required
Building new security solutions at our Telford base
Assisting customers with technical inquiries
What Were Looking For
You are customerfocused and represent our companys values with pride. Your ability to offer comprehensive services sets you apart from competitors. Additionally you should identify with the following qualifications:
Relevant experience with CCTV and computer literacy
Familiarity with Office 365 suite
Ideally experience in security installations
Willingness to travel
Reside within commuting distance of the Telford office
Professional communication style
A high level of initiative and independent working style
Serviceoriented field service experience
Excellent verbal and written English communication skills
Full and clean UK driving licence preferably with experience in towing trailers
What We Offer
A competitive salary based on experience and careergross per year)
Tools to get the job done: Surface Pro laptop mobile phone company car fuel card and pension
Comprehensive onboarding process
Opportunities for growth both professionally and personally within our organization
Short lines of communication within an informal yet commercial company
An international dynamic work environment where entrepreneurship and initiative are highly valued
About WatchTower Security Solutions & Mosaic World
WatchTower Security Solutions is part of the Mosaic World group a fastgrowing company with over 28 years of experience in the security market. We specialize in providing temporary security for vacant properties construction sites and parking lots with a focus on customer satisfaction and innovation. As part of the larger Mosaic World family you will be involved in a broader mission to create a sustainable and inclusive society.
Our group also includes:
BRight Urban Living: Developing modern and sustainable living spaces for city dwellers
Monoma: Providing inspiring and flexible workspaces for creative minds in temporarily vacant properties
Plaza Resident Services: Offering affordable and smart housing solutions for students and startups
WatchTower Security Solutions: Delivering innovative security solutions for construction sites and vacant properties
Together we are creating a future where accessible and sustainable housing is available for everyone. Join us and make a difference!
How to Apply
Do you have questions about the vacancy Feel free to contact our Country Manager at or call/WhatsApp. You can also apply directly via the button below. We look forward to your application and will be in touch within a few days.
Please note we prefer to recruit our own candidates so acquisition related to this vacancy is not appreciated. Thank you for your understanding.
Required Experience:
IC
Employment Type
Full Time
