Patient Access Liaison
Patient Access Liaison
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Job Description
Description
Job Title:
Patient Access Liaison
Location:
Fieldbased
Position type:
FLSA:
Full time
Exempt
Department:
Finance ID:
Patient Services
926020259
Strive to Bring a Profound Difference to our Patients
At Avidity Biosciences we are passionate about the impact of every employee in realizing our vision of improving peoples lives by delivering a new class of RNA therapeutics. Avidity is revolutionizing the field of RNA with its proprietary AOCs which are designed to combine the specificity of monoclonal antibodies with the precision of oligonucleotide therapies to address targets and diseases previously unreachable with existing RNA therapies. If you are a committed solutionoriented thinker join us in making a difference and become part of our growing culture that is integrated collaborative agile and focused on the needs of patients.
Avidity Biosciences Inc.s mission is to profoundly improve peoples lives by delivering a new class of RNA therapeutics Antibody Oligonucleotide Conjugates (AOCs). Utilizing its proprietary AOC platform Avidity demonstrated the firstever successful targeted delivery of RNA into muscle and is leading the field with clinical development programs for three rare muscle diseases: myotonic dystrophy type 1 (DM1 Duchenne muscular dystrophy (DMD) and facioscapulohumeral muscular dystrophy (FSHD). Avidity is broadening the reach of AOCs with its advancing and expanding pipeline including programs in cardiology and immunology through internal discovery efforts and key partnerships. Avidity is headquartered inSan Diego CA.For more information about our AOC platform clinical development pipeline and people please visit and engage with us on LinkedIn and Twitter.
The Opportunity
The Patient Access Liaison (PAL) is a highly visible role serving as the single point of contact for the patient/caregiver and healthcare provider throughout the patient journey. The PAL is the expert in the rare patient journey and will serve in that capacity at launch within the matrix including the Case Managers Market Access Site of Care Sales Marketing Medical Affairs and Patient Advocacy. Externally this role will be the key liaison between the Patient HCP and the Site of Care. Prior to commercial drug availability this role will be responsible for the foundational build of the highly customized HIPAA compliant case management CRM system. This will make up 80 of the PAL role prior to launch as well as collaborating with the case management lead on internal guidelines SP guidelines and overall SOPs.
Upon launch this role is responsible for engaging and identifying key stakeholders on the next steps to support appropriate patients accessing therapy. All duties and responsibilities must be completed in a manner that is consistent with corporate compliance and standards for handling patient information.
What You Will Contribute
Primary point of contact for both patients and healthcare providers HCPs
Assess individual needs of the patient and develop an appropriate education and resource plan of action to empower the patient and caregiver to advocate for their needs
Educate the patient on benefit coverage as defined by their insurance carrier and the steps needed to gain prior authorization to ensure understanding of the process for medication access
Educate the physician office and SOC on patient benefits and steps needed to gain prior authorization to ensure understanding of the process of medication access
Work with site of care locations to schedule patients and resolve patient specific issues especially around authorization and appeals
Manage longterm relationships with patient/caregiver by developing a communication plan that meets the need of the patient/caregiver
Provide patient education and support of site of care logistics patient facing reimbursement education financial support services education as well as provide support for the patient and their caregivers prior to and during treatment.
Interact appropriately with physicians nurses pharmacists ancillary staff patients/families referring physicians and advocacy groups to prevent and address barriers to patient access.
Serve as the Patient Services subject matter expert in crossfunctional business development initiatives and participate in the implementation of internal and patient facing resources.
Participates in onboarding/training of new Patient Services team members
What We Seek
Bachelors degree
8 years of relevant business experience in the healthcare or biotech industry
5 years experience in fieldbased patient support or account management
Strong understanding and experience in the build and operations of a HIPAA compliant case management system
Experience working in a hightouch patient service program
A successful track record in field reimbursement case management clinical education sales leadership or in pharmaceutical management of products that required significant payer and reimbursement involvement
Strong knowledge and demonstrated history of access and reimbursement for buy and bill/infused pharmaceutical products
Scientific background and ability to learn product and disease information
Experience in product launches with rare or orphan disease
Team leadership experience within a crossfunctional matrix environment
Ability to work in a team environment and manage with clear strong communication
Ability to respond within 24 hours when necessary to prevent treatment lapses
A comfort level with incorporating A.I. and educating patients/caregivers on the benefits
Strong analytical skills and ability to identify opportunities to employ meaningful activity
Strong interpersonal skills excellent written and verbal skills
Ability and willingness to travel up to 50
What We Will Provide To You
The base salary range for this role is $210000 $230000. The final compensation will be commensurate with such factors as relevant experience skillset internal equity and market factors.
Avidity offers competitive compensation and benefits which include the opportunity for annual and spot bonuses stock options and RSUs as well as a 401(k) with an employer match. In addition the comprehensive wellness program includes coverage for medical dental vision and LTD and four weeks of time off.
A commitment to learning and development which includes a variety of programming internally developed by and for Avidity employees opportunities for jobspecific training offered by industry and an education reimbursement program.
Avidity Biosciences
10578 Science Center Dr. Suite 125
San Diego CA
92121
O:
F:
Employment Type
Full-Time
