Field Support Officers
Field Support Officers
Posted on :
29-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Job Objective:
Create awareness/adoption of products Penetration and Support of Agents and Merchants
Job Function:
- Conducting research on target markets competitors and industry trends to provide insights and recommendations for marketing strategies and campaigns.
- Provide Support to Agents and Merchant to resolve all challenges.
- Developing gotomarket strategy and for customers in a specified region.
- Drive adoption migration and support for Retail and corporate Solutions POS terminals Payroll/Payment and Collections.
- Assisting in the planning and analysis of marketing campaigns across multiple channels.
- Monitoring and maintaining the companys public image and reputation.
- Continually reassess the ease of use and effectiveness of the company service solutions and make recommendations that will enhance efficiencies and improve the overall customer experience
- Recommend various means to improve product awareness capacity building and development.
- Give report on customer attitudes to the current product range and new product introductions.
- Adhering to and ensure compliance of all business transactions to the set standards of the Institution and Regulatory Authorities
Other adhoc activities as may be assigned from time to time by the Regional Lead or Head of Sales.
Key Performance indicators
- Agency Transaction Volume Value and recruitment
- Merchant Transaction Volume Value and recruitment
- PSSP Product Penetration
- Revenue
Qualifications :
- Prior experience in the delivery of related Sales products
- A minimum of 12 years of experience in consumerfacing technology
- Ability to break down complex processes into simple concepts
- Strategic thinker who is selfdirected and driven
- Very good knowledge of Microsoft Office Suite especially Excel
- Must be able to handle multiple tasks simultaneously and make sound independent decisions.
- Excellent written and oral communication skills are essential
- Leadership skills
- Negotiation skills.
- Conceptual skills.
- Analytical skills and strong initiative
- Aggressive and result oriented.
- Awareness of global business trends and dynamics
Additional Information :
Competitive Compensation.
Flextime.
Competitive Health Insurance (Employee Spouse 4 children).
Growth and Development.
How to apply:
- Submit an online application.
- You will receive an email response with further instructions.
- You will receive a second link via email for your panel interview.
- A member from our Talent Team will contact you to provide feedback and updates as appropriate.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
