Customer Quality Engineer
Customer Quality Engineer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Salary Range: $95000 $116000
- Responsible for customer & internal quality issue fast response.
- Complete analysis of customer part returns or internal nonconformances to determine root cause.
- Documents tracks facilitates and completes customer or internal corrective actions with crossfunctional team.
- Supports customer visit / audits.
- Supports the quality laboratory with customer or internal nonconforming product containment and sorting activities.
- Is responsible for the timely and accurate reporting of customer and/or internal quality performance indicators.
- Works with Supplier Quality on external sourced nonconformities.
- Works directly with both management and employee level on continual improvements of our quality system.
- Attend daily Operations Meeting as an integral member in communicating status of customer or internal complaints.
- Document Control / Development; Procedures Instructions Work Instructions etc.
- Prepare graphs or charts of data as needed in support of continuous improvement.
- Prepare special quality documentation / reports (i.e. MMOG SCRs ECRs Quality System Assessments).
- Supports in APQP activity to ensure successful new product launches.
- Supports to ensure compliance to IATF16949 & ISO 14001.
- Conducts internal audits.
- Procedural review and improvements.
- Drives initiatives to foster a zerodefect culture in the plant
- Supports PPE in PFMEA audits (reverse high RPN)
- Participates in S reduction improvement
Qualifications :
- Bachelors Degree in Engineering or a minimum of 10 years equivalent experience required
- Proficiency in 8D problem solving 5 Why Analysis
- AIAG Core Tool Training (APQP PPAP FMEA Control Plan MSA SPC)
- The ability to read / interpret blueprints and specifications including GD&T
- Knowledge of IATF16949 & ISO14001 Standards.
- Excellent communication and followthrough skills and attention to detail
- Able to collaborate effectively across departmental functions
- Proven ability to promote transparency and effective reporting methods for audiences ranging from the shopfloor to the management & customer level
- High integrity fair emotionally mature selfaware
- Active listener coach mentality able to constructively challenge
Additional Information :
Ability to travel between Oetiker locations as applicable.
This is a 1st shift position. Regular hours are 8:00 am 4:30 pm. Monday Friday
What We Offer:
- Competitive compensation packages
- Paid Time Off (starts at 17 days a year)
- Medical Dental Vision
- Generous 401k match
- Education tuition reimbursement program
- Opportunities for Advancement
- Comprehensive Training Program and access to Online Learning
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
