Customer Support Data Services Administrator
Customer Support Data Services Administrator
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Salary Not Disclosed
1 Vacancy
Job Description
What you will do...
- Processing of customer requests including order and setting up new accounts and deleting old accounts.
- Developing skills to complete required Data Services Levels 14.
- Work as part of a team to ensure customer requirements are met and delivered in line with agreed service levels.
- Support other departments during peak times.
- Processing access control cards and requests on the Specialist Service desk on a rota basis 1 full day a week).
- Assist with MK administrative tasks as and when required.
- Supporting the Track and Trace department as and when required.
- Assist with technical requests as and when required.
- Complete development courses and attend training events to develop new skills as required.
- Aid other team members when required and carry out other activities as reasonably requested.
- Answer all incoming telephone calls and emails quickly and professionally.
- See customer supplier and other queries through from beginning to end as required.
- Ensure excellent levels of customer care and service are adopted in accordance with Company standards.
- All correspondence and communication with suppliers and customers when required is to be presented and submitted in a format consistent with our Company image and customer care standards.
Qualifications :
What you will need
- Excellent interpersonal and communication skills able to listen giving clear and concise instructions
- Excellent customer service skills able to communicate at all levels
- Selfstarter able to take on a task and see it through to a conclusion.
- Problem solving skills
- Decision making capability
- Ability to follow instructions procedures and workflows
- Computer literate proficient in MS Office & Excel to adapt quickly to new systems
- Willingness to learn new technologies and platforms in line with business needs.
- Professional in appearance and attitude
- Demonstrate a high level of integrity whilst dealing with sensitive and confidential
- situations
- Able to prioritise manage workload and multitask
- Able to work well under pressure within a fastpaced environment.
- Proactive looking to identify and share best practice
- Embody and uphold the Securitas Core Values of Integrity Vigilance and
- Helpfulness.
- Ability to work in a team situation
- Demonstrates a flexible approach to working hours including the requirement for
- covering holidays and sickness
Desirable:
- Experience of administration and signalling technology is preferred.
- Experience of working in a security environment
- SIA CCTV qualified and licenced.
Additional Information :
Its great to see youre considering a career with us here at Securitas UK! Youre one step away from joining our global team of over 375000 professionals.
Ready to take the next step Click Im Interested to submit your CV. Questions Reach out anytime at
Why Choose Securitas UK
At Securitas UK we are on a mission to make the world a safer place driven by our core values of Integrity Vigilance and Helpfulness. We foster empowerment innovation and growth offering industryleading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application and we appreciate your patience. Need support Were here to helpjust drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an allinclusive employer embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
- Career Growth: Clear pathways from apprenticeships to leadership programs.
- Inclusive Leadership: A culture of respect transparency and collaboration.
- Fair Pay & Benefits: Competitive equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as:
- Employee Networks Safe spaces to connect and influence policies for change.
- Race at Work Charter & Armed Forces Covenant Supporting equality and inclusion.
- Disability Confident Employer Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification We commit to guaranteeing an interview to anyone who discloses a disability at screening providing they live within the location requirements.
- Health & Wellbeing Programs Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification Leading inclusivity for neurodivergent individuals.
We celebrate diversity yearround with events like BSL Week International Womens Day PRIDE and Black History Month and so much more!
Take the Next Step
Join us and be part of a team that values you. Click Apply Now and start your career with Securitas UK today!
Its great to see youre considering a career with us here at Securitas Technology! Youre one step away from joining our global team of over 375000 professionals.
Why Choose Securitas Technology
At Securitas Technology we are on a mission to make the world a safer place driven by our core values of Integrity Vigilance and Helpfulness. We foster empowerment innovation and growth offering industryleading training and career development opportunities.
What You Can Expect
Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application and we appreciate your patience. Need support Were here to helpjust drop us an email.
Diversity & Inclusion: Be Yourself at Securitas
We are an allinclusive employer embracing individuality and diversity as key to our success. Our belonging strategy focuses on:
- Career Growth: Clear pathways from apprenticeships to leadership programs.
- Inclusive Leadership: A culture of respect transparency and collaboration.
- Fair Pay & Benefits: Competitive equitable compensation and benefits.
Our Commitment to You
We support our workforce through initiatives such as:
- Employee Networks Safe spaces to connect and influence policies for change.
- Race at Work Charter & Armed Forces Covenant Supporting equality and inclusion.
- Disability Confident Employer Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification We commit to guaranteeing an interview to anyone who discloses a disability at screening providing they live within the location requirements.
- Health & Wellbeing Programs Mental health support and workplace wellness.
- Neurodiversity Top Employer Certification Leading inclusivity for neurodivergent individuals.
We celebrate diversity yearround with events like BSL Week International Womens Day PRIDE and Black History Month and so much more!
Take the Next Step
Join us and be part of a team that values you. Click Apply Now and start your career with Securitas UK today!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
