Night Auditor
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Job Description
We are seeking a detailoriented and efficient Night Auditor to join our team in Cairo Egypt. As a Night Auditor you will play a crucial role in ensuring smooth overnight operations and maintaining exceptional guest satisfaction at our hotel.
- Balance daily transactions and prepare overnight reports with precision and accuracy
- Verify and reconcile guest accounts ensuring all charges are correctly posted
- Provide exceptional customer service during checkin checkout and throughout the night shift
- Assist guests with inquiries and resolve issues promptly and professionally
- Maintain a safe and secure environment for both guests and employees
- Follow and complete the Night Audit checklist to ensure all required tasks are accomplished
- Collaborate with other departments to address any discrepancies or concerns
- Generate and distribute various financial and operational reports
- Support the front desk team with administrative tasks as needed
Qualifications :
- Previous experience as a Night Auditor or in a similar role (essential)
- Proficiency in Excel and Opera Cloud
- Strong analytical skills with meticulous attention to detail
- Ability to uphold security and confidentiality procedures
- Guestcentric mindset with excellent customer service skills
- Adaptability to work in a fastpaced environment
- Flexibility to work overnight shifts on a rotating schedule
- Strong communication skills both verbal and written
- Basic accounting knowledge
- Problemsolving abilities and critical thinking skills
- High school diploma or equivalent (preferred)
Additional Information :
Your team and working environment:
- A passionate and inspired team that creates unique experiences for all they meet.
- We recognize and celebrate our team and individual success
Hotel Overview: Overlooking one of Cairos most beautiful Nile views Nile City Towers complex is a business destination claim to Egypts corporate success. Built on a total area of 16000 sqm Nile City Towers boasts a 170 meter Nile faade and its two towers are an anchor to an exclusive shopping center upscale housing a fivestar hotel 8screen cinema and 4 floors of underground parking.
The spectacular reception leads the way to 543 elegantly designed rooms suites restaurants bars and a health club the 25th floor with a comprehensive range of fitness facilities including a signature Willow Stream Spa as well as a skyhigh swimming pool.
Physical Aspects of Position (include but are not limited to):
- Constant standing and walking throughout shift.
- Frequent lifting and carrying up to 30 lbs.
- Occasional kneeling pushing pulling lifting.
- Occasional ascending or descending ladders stairs and ramps.
Visa Requirements: Must be legally permitted to work in Egypt.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality.
Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
